Operations Manager

PalAmerican Security Operations ManagerThe Operations Manager serves as second-in-command to the Branch Manager, providing leadership and oversight of daily branch operations. Key responsibilities include: Provide direction and support to Client Service Managers and office staff. Coordinate branch priorities and promote accountability and consistent execution. Support operational performance, employee engagement, and client service. Maintain continuity across branch operations. Act on behalf of the Branch Manager when needed.Are you a highly skilled and motivated individual who thrives in a dynamic and time-sensitive environment? Do you possess excellent leadership qualities and communication skills?Join PalAmerican Security, where you will oversee the security operations and personnel. As the Operations Manager, you will play a crucial role in recruiting, training, and managing staff to ensure the smooth running of security services. This is a fantastic opportunity to enhance your supervisory and leadership skills while making a significant impact on the safety and security of our clients.Supervisory Responsibilities:Recruit, interview, hire, and train new staffOversee the daily workflow of the departmentProvide constructive performance evaluationsHandle discipline and termination of employeesDuties/Responsibilities:Determine appropriate security officers for specific sitesOversee the evaluation process for security officers and supervisorsVisit clients regularly to address any site issuesEnsure wage costs align with budgeted objectivesDevise training regimens and site ordersSupports sales efforts by participating with business development in generating market awarenessRequired Skills/Abilities:Excellent communication and interpersonal skillsStrong organizational and time management skillsAbility to prioritize tasks and delegate effectivelyHigh level of integrity and fairness in decision-makingProficiency in Microsoft Office Suite or related softwareEducation and Experience:High school diploma or equivalentAt least two years of related experiencePhysical Requirements:Prolonged periods of standing, driving, and working on a computerMust be able to lift up to 15 poundsIf you are ready to take on a challenging and rewarding role in the protective & security industry, apply now to be part of the PalAmerican Security team!