Plano UT ENT - Medical Assistant

Medical Assistant

Department: Plano UT ENT

Location: SPC Plano

Shift: 0800-430PM

Job Type: On-Site

Summary: This position is responsible for delivering a range of outpatient care services and supporting clinical workflows to ensure efficient and high-quality patient experiences. Key responsibilities include: preparing patients for clinic visits by completing intake documentation, recording vital signs, measuring height and weight, and rooming patients; assisting with examinations, treatments and procedures; collecting laboratory specimens and performing point-of-care testing; administering designated immunization/vaccines and medications under physician delegation. In addition to clinical duties, this role may also support administrative functions, including patient registration, appointment scheduling, and financial transactions; managing insurance authorizations and referral processes for assigned clinics; collecting payments and conducting insurance screenings to determine the need for financial counseling. This position requires strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced outpatient environment.

Responsibilities: Escorts patient to treatments, exams, and procedures; prepares patients for examinations, treatments and procedures by gathering patient data regarding condition; vital signs, biometrics and document in EHR; obtain past medical history and history of current illness/condition; may perform data gathering for prescription refills; limited to: reviewing medications with patient, removal of refill request from Voicemail or patient portal, verifying current prescription in EHR, and pending refill for provider. May NOT accept orders for medications or changes to medication prescription, i.e. dose, route, frequency; perform point of care testing as ordered; obtain specimens from patients through nasal, throat, skin and cheek swabs, urine specimens and, with additional training, venipuncture and capillary collection (blood), from patients. Facilitate transport of specimens; prepare the clinic area by stocking examination rooms with appropriate medical supplies, disposing of medical waste properly, and cleaning and maintaining laboratory and examination equipment; cleans and maintains examination rooms between patients.

How You'll Be Successful: WORK EXPERIENCE Less than 1 year Medical Assistants hired before 4/1/2026 must have a minimum 6 months experience in a patient care setting or completion of MA program Req Effective 4/1/26, 6 months experience in a patient care setting preferred for new employees Pref EDUCATION High school diploma or equivalent Medical Assistants hired before 4/1/26 or acquired from a merger/acquisition must have a high school diploma or equivalent Req Effective 4/1/2026, new employees must have graduated from an accredited Medical Assistant program. Req

A Place Where You Belong: We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits How We'll Care for You: Employee portion of medical plan premiums are covered after 3 years. 4%-10% employee savings plan match based on tenure. Paid Parental Leave (up to 12 weeks). Caregiver Leave. Adoption and surrogacy reimbursement.

Children's Health System of Texas