F and I Manager Bob Boyte Chevrolet

Finance & Insurance Manager Bob Boyte Chevrolet About Bob Boyte Chevrolet Biloxi Bob Boyte Chevrolet is one of Mississippi’s highest-volume Chevrolet dealerships and a leading dealership within the Boyte Auto Family. We are looking for a high-performing Finance & Insurance Manager who can deliver strong production while protecting the customer experience, maintaining compliance, and supporting a winning sales culture. This is an opportunity for an experienced F&I professional to join a fast-paced, high-volume Honda dealership with strong inventory, strong leadership support, and a large customer base. Position Summary The Finance & Insurance Manager is responsible for presenting finance, lease, protection product, and insurance options to customers in a professional, compliant, and customer-focused manner. This role works closely with the sales desk, lenders, accounting office, and management team to structure deals properly, secure financing, maximize F&I performance, and ensure every transaction is accurate, ethical, and fully documented. The ideal candidate is competitive, organized, detail-oriented, compliant, and capable of performing at a high level in a busy dealership environment. Key Responsibilities * Present finance, lease, and protection product options to customers in a clear, professional, and compliant manner. * Secure financing approvals through dealership-approved lenders. * Maintain strong lender relationships and understand lender programs, guidelines, stipulations, and funding requirements. * Ensure all credit applications, contracts, disclosures, product enrollments, signatures, and deal documents are complete and accurate. * Submit clean deals to accounting and funding in a timely manner. * Work with the sales team and desk managers to structure deals properly while protecting dealership profitability. * Maintain strong F&I product performance, including service contracts, GAP, maintenance, tire and wheel, appearance protection, and other approved products. * Follow all dealership policies, lender requirements, state/federal laws, and manufacturer guidelines. * Maintain compliance with fair lending, privacy, OFAC, Red Flags, Safeguards, adverse action, and customer information security requirements. * Protect customer nonpublic personal information and follow all data privacy and information-security procedures. * Ensure customers understand the products and documents they are signing. * Avoid misleading, high-pressure, or deceptive sales practices. * Maintain accurate CRM/DMS records and deal notes. * Communicate professionally with customers, salespeople, managers, lenders, and accounting. * Resolve contract, funding, title, payoff, lender, or customer issues quickly and professionally. * Participate in training, sales meetings, compliance updates, and performance reviews. * Support a positive team culture and contribute to the overall success of the dealership. Performance Expectations The successful candidate will be expected to consistently perform in the following areas: * F&I gross per retail unit * Product penetration * Finance reserve * Service contract penetration * GAP penetration * Maintenance and ancillary product penetration * Customer satisfaction * Contract-in-transit control * Funding speed * Compliance accuracy * Chargeback control * Lender approval quality * Deal documentation accuracy Required Qualifications * Prior automotive Finance & Insurance experience required. * Strong understanding of retail installment contracts, lease contracts, credit applications, lender approvals, and funding requirements. * Proven ability to present F&I products professionally and ethically. * Strong closing, communication, and customer-service skills. * Ability to work in a high-volume, fast-paced dealership environment. * Strong attention to detail and documentation accuracy. * Ability to maintain confidentiality of customer and dealership information. * Strong computer skills and ability to work within dealership systems. * Valid driver’s license and acceptable driving record. * Ability to pass background check and any required pre-employment screening, subject to applicable law. Preferred Qualifications * Honda or import dealership experience. * High-volume dealership experience. * Strong lender relationships. * Experience with menu selling and F&I product presentation systems. * Knowledge of Reynolds & Reynolds, CDK, Dealertrack, RouteOne, eLeads, or similar dealership systems. * Strong understanding of compliance requirements in automotive finance. * Track record of strong F&I gross, product penetration, and clean funding. Ideal Candidate Profile We are looking for someone who is: * Competitive but ethical * Strong with customers * Detail-oriented * Highly organized * Professional under pressure * Coachable and team-oriented * Comfortable with accountability * Strong at lender communication * Focused on both profit and customer experience * Serious about compliance and documentation Schedule This is a full-time dealership management position. Schedule may include evenings, Saturdays, month-end, holidays, and other high-volume business periods as required by dealership operations. Compensation Compensation is competitive and performance-based, with earning potential tied to experience, production, and dealership performance. Final compensation plan will be discussed during the interview process and will comply with applicable wage and hour laws. Benefits Benefits may include: * Health insurance * Dental and vision insurance * Paid time off * Employee vehicle purchase opportunities * Training and career development * 401(k) or retirement plan, if applicable * Performance-based compensation opportunities Specific benefit eligibility may vary based on position, schedule, and company policy. Essential Functions The Finance & Insurance Manager must be able to perform the essential functions of the position, with or without reasonable accommodation, including: * Communicating with customers, lenders, managers, sales staff, and accounting personnel. * Reviewing, explaining, and processing legal and financial documents. * Operating computers, dealership systems, phones, scanners, printers, and related office equipment. * Sitting, standing, walking, and moving throughout the dealership as needed. * Maintaining attention to detail in a fast-paced environment. * Handling confidential customer financial information responsibly. * Working extended hours during peak business periods as needed. Compliance Expectations The Finance & Insurance Manager is expected to conduct all business in accordance with dealership policy and applicable legal and regulatory requirements, including but not limited to: * Equal Credit Opportunity Act / Regulation B * Fair Credit Reporting Act * Gramm-Leach-Bliley Act * FTC Safeguards Rule * Red Flags Rule * OFAC screening requirements * Truth in Lending / Regulation Z, where applicable * State motor vehicle and finance regulations * Dealership compliance policies and lender requirements All customer credit, finance, insurance, and product presentations must be handled honestly, consistently, and without discrimination. Equal Employment Opportunity Statement Bob Boyte Auto Family is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Applicants who require a reasonable accommodation during the application or hiring process may request assistance. How to Apply Qualified candidates should submit a resume and a brief summary of their automotive F&I experience, including prior dealership experience, performance history, and lender/product experience.