Golf Shop Attendant

Job Description

Job Description

NOW HIRING:

Golf Shop Attendant

Excellent communication skills and computer literacy required; cash control skills; ability to effectively and efficiently complete cash, credit card and gift card transactions; ability to exercise good judgment and confidentiality.  Must have the ability to speak, read and write basic English; must hold a valid driver’s license; must be able to effectively operate radios and other communication devices.

INCENTIVES: 

Part time employees receive 25% off general programs with the exception of PDNA, contracted, trips and private lessons. In order to encourage a healthy lifestyle for our staff members, the Park District provides all staff with the opportunity to use our fitness facilities at the Community Pavilion and the Racquet, Fitness and Gymnastics Center free of charge.

ABOUT US: 

The Oak Lawn Park District, incorporated in 1944, has a long and proud history of serving the recreational needs of our 56,000 residents with a myriad of recreational programs and services. We operate under the state tax cap as a municipal corporation, meaning we are our own taxing body. Overseen by a Board of five elected officials, the District manages a combination of 34 parks and facilities which cover over 280 acres. In addition, we manage a Special Recreation Cooperative that offers recreational programs and services to individuals with disabilities in 9 municipalities.

*The Oak Lawn Park District is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring accommodations to the application and/or interview process should contact a representative of the Personnel Department.

QUALIFICATIONS:

High school, CPR certification required.  First Aid certification desired.  Previous customer service and cash handling experience required; inventory control and golf experience preferred; tee time reservation systems experience preferred; knowledge of golf, golf instruction and etiquette required.

IMMEDIATE SUPERVISOR:

General Manager at Stony Creek

DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS

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  Act as an ambassador for Stony Creek by providing assistance to patrons at golf facility (i.e. provide directions, maintain safety, explain programs, communicate concerns to supervisor).
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  Greet all golfers, register golfers, answer phones, and reserve tee times.
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  Collect monies, reconcile cash and register orders in the computer system at the conclusion of shift. Effectively and efficiently complete cash, credit card and gift card transactions.
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  Maintain clean and orderly golf shop area.
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  Fill range ball machine as needed
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  Collect Range baskets as needed
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  Clean golf carts as needed
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  Address any issues occurring on the golf course as needed (pace of play, damage, course condition, etc.)
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  Comply with standard inventory control procedures.
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  Maintain communication with outside operations staff; update tee sheets as required while monitoring all golf activities.
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  Promote the mission of the Oak Lawn Park District and Stony Creek Golf Course.
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  Work holidays and weekends as necessary.
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  Other duties as assigned by supervisor.
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  Supports and exhibits the established organizational values of respect, communication, integrity, innovation, recognition, continuous learning, fun, empowerment and personal development.

MARGINAL FUNCTIONS

Any additional responsibilities as assigned.

PHYSICAL CONSIDERATIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, see, talk and hear.  The employee frequently uses hands to grasp phone or sort documents and fingers to depress keys on computer or office equipment.  The employee is occasionally required to stoop, crouch or reach to retrieve supplies and files.

Must be able to lift 30 lbs. Must be able to work while standing for up to 8 hours.

PSYCHOLOGICAL CONSIDERATIONS

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  Must be able to work closely with co-workers
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  Must be able to work well with general public
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  Must be able to work well under supervision and direction of supervisor
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  Must be able to work well under stress of complaints and deadlines
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  Must be able to work flexible hours to meet deadlines.

ENVIRONMENTAL CONSIDERATIONS

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  Worker performs activities indoors. Indoor environmental conditions will include lighting and temperature.
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  Worker may be involved in repetitive work (i.e. computer keyboarding, writing).
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  Worker must be able to work indoors and outdoors on occasion in weather conditions (heat, cold, wind, and rain).

COGNITIVE CONSIDERATIONS

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  Employee must have the ability to follow and give directions.
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  Ability to effectively communicate verbally and in writing.
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  Employee must possess time management and organization skills to effectively perform his/her job.
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  Employee must possess computer skills including proficiency in word processing spreadsheet and database applications.
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  Employee must have ability to make judgments with respect to confidentiality of information and problem solving.
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  Employee must use good safety awareness and judgment in all aspects of this position.