Front Desk Coordinator I

Front Desk Coordinator I – Join our growing team of Smile Doctors. Responsibilities Greet and receive customers, determine the nature of the visit, and notify appropriate team member(s). Perform various administrative duties. Welcome visitors and provide information about clinic features. Answer, screen, and route incoming calls and take messages as needed. Check‑in patients and collect general information during their first visit. Verify insurance information. Notify clinicians of patient arrival and readiness. Make appointments for returning patients as necessary. Print/reprint appointment reminders and school/work excuses. Make changes to the patient schedule as needed. Coordinate payment arrangements or account resolution. Receive, store, and deliver shipments and mail. Takes payments and posts to patient account. Update charts and patient information. Drive internal marketing initiatives and foster participation from everyone. Qualifications High School Diploma or equivalent required. One year of administrative experience preferred. Excellent verbal and written communication skills. Ability to listen and understand information verbally and in writing. Bilingual language skills a plus, but not required. Perks Competitive salary. Medical, dental, vision and life insurance. Short and long‑term disability coverage. 401(k) plan. Two weeks paid time off in your first year plus paid holidays. Discounts on braces and clear aligners for you and your family members. #J-18808-Ljbffr Goggans Associates of North Carolina PC