Night Crew

Job Title

Retail, Store Ops

Job Description

Duties and Responsibilities:

Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.

Assists customers by making product suggestions.

Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction.

Answers and responds to incoming calls appropriately. Receive and appropriately resolve customer complaints and reports to the Store Director as needed.

Builds Grocery displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department.

Implements effective promotional and seasonal displays. Assists with coordinating grocery sales promotions.

Ensures that merchandise is correctly priced and displayed and that shelves are clean and properly maintained.

Ability to follow and maintain department standards and requirements.

Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.

Responsible for ensuring proper code dating for all products within the department are being enforced.

Assists with physical inventory taken every 6 months.

Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product.

May assist with ordering Grocery products and maintaining inventory levels according to Division directives. Supervises the processing of all reclamation as well as maintains orderly and in stock conditions in back room and all Grocery Department areas.

Controls shrink and cost.

Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters and Sterilox machine.

Performs receiving duties including breaking downloads, verifying orders using invoices, inspecting quality, reporting shortage, stocking, and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records.

Accurately completes, maintains, and monitors daily log sheet, sales and labor and other required paperwork and logs.

Ensures that proper temperature levels for product are maintained. Complies with retail labeling laws, federal and state regulations, Company, and code dating policies.

Complies with all workplace safety rules and regulations.

Ensures safety, cleanliness, and sanitation of work area, cooler, equipment and display area, including code date compliance as required.

Implements emergency procedures in the event of equipment and computer software malfunctions.

Operates computer software and electronic ordering devices to order product .

Complies with and ensures compliance with company grooming standards and dress code.

Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.

Other necessary and required duties.

Skills and Physical Requirements:

Requires strong communication and interpersonal skills and the ability to maintain professional demeanor regarding customers and co-workers.

Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 50 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products.

Manual dexterity and good eye-hand coordination are necessary. Ability to stand for long periods of time.

Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, standards, perishability, product handling, sanitation, labeling and department policies and procedures.

Operates telephone, pallet jack, hand truck, knives, scissors, safety cutters and Sterilox machine. Utilizes cleaning supplies and equipment.

Operates computer software and electronic ordering devices to order product .

May be required to work nights, weekends, and holidays. Scheduled hours will vary. Good attendance is required.

Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties.

Work Environment:

Generally, works in a temperature-controlled environment. Frequent exposure to refrigerated conditions and items at or around 35. May be exposed to -20 F while handling products in freezer.

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at View phone number on click.appcast.io(option #4).