Medical Assistant - Full-Time

Full-time Description About Us: At Conservative Care Occupational Health (CCOH) , we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency. We're looking for a Medical Assistant who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, as well as will need to have Medical Assisting experience/certifications to work in the back of house. Position Summary: As the first point of contact for patients and visitors, the Medical Assistant ensures our clinic's front-office operations run smoothly and professionally, as well as has duties in back of house. You'll manage check-in/check-out, scheduling, insurance verification and payment collection - all while fostering a positive atmosphere and supporting the clinical team. As well as work in back of house doing MA duties. What You'll Do: Greet patients and visitors warmly and professionally, ensuring a positive first impression. Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records. Answer and route phone calls, respond to inquiries and support front-desk communication. Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity. Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR. Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team. Coordinate with medical staff to optimize patient flow and communication. Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment. Work in back of house with taking vitals, checking rooms, and assisting the provider with any needs. Clinic Schedule Our Knoxville and Clinton clinics operate Monday through Friday, 8:00 AM - 5:00 PM with no weekend or holiday hours. This position is full-time, 40 hours per week . This position will be expected to travel between the two clinics. Benefits & Perks Comprehensive health, dental, and vision insurance. Paid Time Off (PTO) and paid holidays. 401(k) retirement plan with company match. No weekend or evening shifts - maintain work/life balance. Opportunities for growth and advancement within the company. Supportive team culture and professional development resources. Requirements Minimum Qualifications: High school diploma or equivalent required. Active Medical Assistant certification/degree (CMAA, CMA, RMA) Strong verbal and written communication skills; able to interact professionally with patients, providers and team members. Excellent organizational skills and ability to multitask in a fast-paced environment. Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software. Ability to handle sensitive and confidential information with discretion. Professional appearance and demeanor, and a customer-service mindset. Preferred Qualifications: 2+ year of front-desk, receptionist or medical office experience. 1+ year of medical assistant experience. Familiarity with electronic health record systems and basic medical/insurance terminology. Bilingual Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions. Join Our Team If you're organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we'd love to hear from you. #J-18808-Ljbffr Conservative Care Management Company