Assistant Service Manager

Experienced Assistant Service Manager

Come Work For The #1 Buick GMC Dealership In The State Of Louisiana

Responsible for overseeing the Service Advisors and porters. Ensuring staff are following established processes and procedures while maintaining the highest level of customer satisfaction.

Responsibilities:

• Ensure customers receive prompt, courteous, and effective service
• Take ownership of customers experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
• Manage and hire service advisors and porters
• Interview and make new hires
• Prioritize required services
• Ensure customers have a positive dealership experience
• Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer has best experience
• Spend quality time building relationships with the customers

Requirements:

• Experience As Dealership Service Manager or Advisor
• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality

Gerry Lane Buick is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.