Visual Techno-Functional Consultant
Tekgence Inc
Job Title: Visual Techno-Functional Consultant
Oaks, PA
Job Description
We are seeking an experienced Visual Techno-Functional Consultant with strong expertise in Infor VISUAL ERP to support, maintain, and enhance business-critical ERP applications. The ideal candidate will possess a balanced mix of functional and technical skills, enabling them to troubleshoot issues, support business users, and resolve application-related challenges efficiently.
Key Responsibilities
- Provide techno-functional support for Infor Visual ERP applications.
- Analyze, troubleshoot, and resolve production incidents and user-reported issues.
- Perform root cause analysis (RCA) and implement corrective actions for application outages.
- Support and maintain ERP customizations, including bug fixing where source code is available.
- Work closely with business users to understand requirements and resolve functional issues.
- Coordinate with third-party vendors, business process owners, and internal stakeholders.
- Ensure application stability, performance, and continuous improvement of support processes.
- Document issues, resolutions, and best practices.
Vacancy posted 1 day ago
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