MV SUPERVISOR - 76002375 1

Job Title MV Supervisor – Dealer Licensing and Inspection Programs (Position Number: 76002375) Agency Highway Safety and Motor Vehicle (Florida Department of Highway Safety and Motor Vehicles) Internal Opportunity FLHSMV Employees Only. Organization The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to a safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. Benefits Annual and sick leave package Nine paid holidays State health and life insurance Educational benefits Contributory retirement plan Duties and Responsibilities This position is responsible for all program activities associated with Dealer Licensing, consumer complaint investigations and various inspection programs. The position is also responsible for supervising, training and development of subordinates; directing the collection of data, ensuring timely reporting of program data and updating program procedures. The incumbent is responsible for directing complaint investigations and processing within the region; overseeing the timely processing of dealer license issuance, titles and registrations. This position is also responsible for coordinating all promotional activities necessary for the implementation of the assigned programs, dealer licensing at the regional level, and related work or special projects as assigned. Knowledge, Skills, and Abilities Communicates clearly in oral and written form; builds effective working relationships; handles difficult situations professionally. Guides and motivates staff; assigns and evaluates work; provides coaching, feedback and training. Sets priorities, analyzes issues, develops solutions and makes sound decisions. Assesses customer needs, resolves issues and addresses conflicts constructively. Gathers, organizes and maintains information; uses computers, systems and equipment effectively. Understands procurement processes, contract administration and applicable procedures. Applies safety, inspection and regulatory standards to protect people, property and data. Vehicle knowledge – understands basic motor vehicle systems and inspection practices including mobile homes and recreational vehicles. Demonstrates initiative, adaptability, reliability and effective collaboration. Preferred Qualifications Experience conferring with officials, technical or professional specialists, or interviewing individuals to obtain information or clarify facts. Experience in Florida Real-Time Vehicle Information System (FRVIS), Microsoft Office Suite, Internet Records, Information System (IRIS), National Insurance Crime Bureau (NICB), Database, My Florida Market Place e-procurement system (MFMP). Ability to work with computers, printers, fax machines, telephones, scanners, copiers, air cards, and VIN etching tool. Knowledge of FLHSMV rules, policies and procedures. Experience researching and applying rules, regulations, policies and procedures administered by a governmental agency or private entity. Experience in the collection of data, ensuring timely reporting of data and updating procedures. Experience preparing and/or approving investigative reports. Experience using Microsoft Word and Excel. Job Related Requirements Valid driver’s license in good standing with no cancellations, suspensions or revocations for a minimum of three years prior to employment and for the duration of employment; no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment. Work in both controlled indoor environments and outdoor environments exposed to the elements. Ability to sit and stand, use hands to type and handle office equipment; to sit, squat, bend to get into, out of, and under a motor vehicle. Lifting up to 30 lbs. Overnight travel (evenings and weekends) as needed. General Information The elements of the selection process may include a skill assessment and/or oral interview. Applicants will be required to submit to a fingerprint‑based background investigation, which will include a check of the criminal history records of the FBI. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io) in advance. The State of Florida supports a Drug‑Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act. Veterans’ Preference Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for post‑secondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location West Palm Beach, FL EEO Statement Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer. #J-18808-Ljbffr D4fdot