Knowledge Management & Training Specialist (Contact Center)
Maximus
Maximus is looking for a Contact Center Content Specialist in Nashville, TN, focusing on knowledge management and SharePoint. The candidate will develop materials for onboarding and update content for the contact center. With a Bachelor's Degree and 3-5 years of experience, the individual must exhibit strong problem-solving skills and work independently. The role may require support across multiple shifts, including evenings and weekends. #J-18808-Ljbffr Maximus
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