Front of House Team Member

Chick-fil-A Team Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining and drive-thru experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. A Team Member is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people, have strong character, take initiative and work with a sense of urgency at all times. Our Team Members are responsible for supporting senior leadership in executing daily operations and keeping yourself accountable for each component of Operational Excellence and our Recipe for Service. A Team Members two main areas of focus are completing tasks so that the restaurant runs effectively, and being coachable in any position. Team Members lead by example and set the tone that others will follow with a positive attitude on the job.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Meal discount plan
• 401-K benefits at two years of service
• Health benefits if interested to learn more

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned
• Open and/or close, learn all operations for your role, and clean the restaurant
• Be on time, coachable, positive, and a positive influence on all staff around you
• Excellent communication skills with a smile and say "My Pleasure" to all guests

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry Chick-fil-A items on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.