Human Resources and Labor Relations Manager

Job Description

Job Description

Title :  Manager of HR and Labor Relations

Website :  

About Our Organization:  We are WeGo. It's not just our name. It’s what we do. That forward-thinking movement is extended and enriched by branding that looks and feels the same no matter where it lives in our communities. The WeGo brand stands for a collaborative commitment to exceptional service, friendliness, integrity, and honesty as we connect riders to their community and one another.

Reports to :  Director of Human Resources and Labor Relations

FLSA Status:  Exempt

Job Purpose :  Responsible for developing, implementing, and coordinating company policies and programs covering the following: labor law legal responsibilities, employee recruitment, salary administration, employee benefits and workers’ compensation risk management in accordance with direction and approval from the DTO Board. Supervises the Human Resources staff.

Tasks :

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, and/or new ones may be assigned at any time with or without notice

• Responsible for coordinating administrative activities related to the Davidson Transit Organization personnel
• Provides recommendations related to personnel related issues and oversees implementation of policies and procedures
• Provides leadership and supervision to the Human Resources staff in the development and delivery of human resources programs
• Serves as custodian of the personnel records, and oversees updates as needed
• Participates in the development and adoption of rules and regulations for the corporation              
• Unemployment Compensation benefit coordination as needed
• Responsible for developing and implementing HR strategies and best practices 
• Keeps abreast of national/international transit policies and practices and determines applicability to DTO
• Keeps abreast of current and changing regulations and laws and determines applicability to DTO
• Works with legal counsel related to labor issues
• Develops DTO practices and procedures in compliance with local, state, and federal laws
• Labor relations
• Assists with matters involving the collective bargaining unit 
• Keeps abreast of issues and direction of national transit unions
• Participates in grievance process when necessary
• Provides research/data for arbitration
• Makes court appearances as required
• Advises supervisors regarding disciplinary or termination actions
• Responsible for all EEO administration/coordination
• Oversight of time and attendance programs 
• Oversee recruitment and retention activities
• Research and develop specific transit related job requirements
• Works directly with department managers and interviews applicants as needed
• Coordinates salary study process for administrative positions and makes salary recommendations as needed 
• Coordinates employee performance evaluation process for Administrative Staff  
• Monitors timeliness of evaluations
• Maintains master template of the annual planning and evaluation process 
• Administers Employee Benefit Programs- ensure data integrity and service quality to employees

Minimum Qualifications:

Years of Experience: Several years of related experience leading HR functions in a unionized environment – transit experience desirable. 

Education: Possession of a bachelor’s degree (Master’s preferred) in Human Resources Administration or related field. 

Applicable knowledge of employment laws and policies required.

Additional Requirements: High degree of interpersonal skills required. Proficiency in Microsoft products and HRIS systems highly desired. Must have the ability to get along with diverse personalities, be tactful, flexible and possess sound judgment.

Skills :

• Possess positive customer relations skills 
• Understand and carry out detailed written or verbal instructions 
• Perform arithmetic calculations
• Receives and counts cash and accurately reports figures
• Solve problems
• Speak clearly and distinctly
• Work with little supervision
• Perform repetitive work
• Practice good customer service skills
• Meet required deadlines
• Ability to work assigned schedule and work overtime as needed
• Respond to emergency situations
• Maintains effective working relationship with all levels of employees
• Maintain confidentiality

Knowledge : 

• Computers and Software
• Office Equipment (printers/copy machines, fax machines, camera equipment, cash registers)
• Telephone Systems and Software

Work Content :

Davidson Transit Organization, Employment unit of WeGo Public Transit   is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

Physical Demands

Physical activity includes but is not limited to: 

• Sitting, standing, lifting, reaching, walking, talking, writing, carrying, grasping, holding, clarity of vision, speaking, listening and repetitive motion of hands
• Must be able to operate office equipment, including but not limited to telephone system, typewriter, computer system, printer, copy machine, facsimile machine, and adding machine

Lifts Weight or Exerts Force Work Environment

The employee occasionally lifts up to 25 pounds.

Visions

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The employee is rarely exposed to outdoor weather conditions.