Front Desk Clerk at the award winning Residence Inn Jacksonville Mayo Clinic Area $16/hour

Front Desk Clerk – Residence Inn Jacksonville Mayo Clinic Area Hourly rate: $16 per hour; $100/month perfect attendance bonus for full‑time associates. Description Front Desk & Guest Care – We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities Assist guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see that all are met to satisfaction in a timely manner. Post guest charges, collect payments and follow all cash handling procedures as required by Concord. Handle guest mail and messages with respect to privacy and professionalism. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Be a great communicator to various departments and management on guest comments and concerns. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Have full knowledge of hotel safety and emergency procedures. Drive guests in hotel shuttle. Benefits (Full Time Associates only) We offer competitive wages. Full‑time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short-term/long-term disability options, 401(k) options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five cornerstones: quality, integrity, community, profitability, and fun. We strive to hire the best associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. Qualifications 1 year of Front Desk experience. 1 year of Fosse system experience. Equal Opportunity We are a proud EEO employer M/F/D/V. We maintain a drug‑free workplace. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Tapestry Conshohocken