ERP Upgrade Program Manager / PMO Lead - NCR Retalix

Swift Hire LLC

ERP Upgrade Program Manager / PMO Lead NCR Retalix

Location: Remote, USA

Experience: 10+ Years

Job Type: Contract

Job Summary

We are looking for an experienced ERP Upgrade Program Manager / PMO Lead to lead an end-to-end NCR Retalix ERP upgrade program . The candidate will manage program planning, governance, stakeholders, vendors, risks, testing, deployment, cutover, go-live, and post-production support.

The ideal candidate will have hands-on NCR Retalix upgrade/implementation experience and a strong background managing large ERP or enterprise technology programs, preferably in retail, grocery, convenience, or multi-store environments .

Key Responsibilities

Lead end-to-end NCR Retalix ERP upgrade/implementation programs.
Manage program governance, PMO processes, steering committees, and executive reporting.
Develop integrated program plans, milestones, dependencies, critical paths, and resource plans.
Coordinate business, IT, store operations, finance, merchandising, supply chain, NCR/Retalix, and third-party vendors.
Manage RAID logs, risks, issues, dependencies, actions, decisions, and escalations .
Manage vendor and system-integrator relationships and delivery commitments.
Lead and coordinate SIT, UAT, regression testing, deployment readiness, cutover, go-live, and hypercare .
Track program budgets, forecasts, resources, and vendor spend.
Drive business readiness, communications, training coordination, and change management.
Provide executive dashboards, KPIs, status reports, and program health updates.
Lead post-go-live stabilization, issue resolution, lessons learned, and continuous improvement.

Required Skills

10+ years of Program/Project Management or PMO experience.
Hands-on NCR Retalix experience is required.
Proven experience leading end-to-end NCR Retalix upgrades, implementations, migrations, or integrations .
Strong experience managing multiple workstreams, cross-functional teams, vendors, and system integrators.
Experience with SIT, UAT, cutover, go-live, and hypercare .
Strong program governance, RAID management, executive reporting, risk/issue management, and resource planning experience.
Strong stakeholder and vendor management skills.
Experience with large-scale ERP or enterprise technology transformation programs.

Preferred Skills

Retail, grocery, convenience, food & beverage, or multi-store experience.
Experience with Retalix StoreLine, Retalix 10/R10, Retalix POS, Retalix HQ, or other NCR Retalix platforms .
Knowledge of POS, ERP, merchandising, inventory, supply chain, finance, and store systems.
Experience with Jira, Confluence, Microsoft Project, Smartsheet, Power BI, or similar PMO tools.
PMP, PgMP, or equivalent certification.

Important Candidate Requirement

Candidates must have direct NCR Retalix experience. Generic ERP/PMO experience without NCR Retalix upgrade or implementation experience will not be considered.

Apply

Vacancy posted 2 days ago

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