Assistant Sales Manager - Kyle

COMPANY OVERVIEW Founded:2015 in Venice Beach, CaliforniaHeadquarters:Irvine, California Subsidiary of Xponential Fitness, the world’s largest boutique fitness franchisor with over 3,150 studios across 49 U.S. states and 27 countries StretchLab is the industry-leading brand in one-on-one assisted stretching and group flexibility training. We deliver customized, expert-led sessions through our proprietaryFlexologist™training program, accredited by the Institute for Credentialing Excellence. Our approach blends PNF (proprioceptive neuromuscular facilitation) techniques with personalized attention to enhance mobility, reduce pain, improve posture, and promote post-workout recovery, helping clients "Live Long" POSITION: TheAssistant Sales Manageris a dynamic, high-energy sales and operations role. You will support the Studio Manager in driving membership sales, managing client relationships, and ensuring a premium in-studio experience. The ideal candidate thrives in a people-first, goal-driven environment and is passionate about health, wellness, and helping others. REQUIREMENTS * HAS TO LIVE WITHIN 20MILE RADIUS OF THE SUPPORTING STUDIOS * 1–2 years experience as a telemarketer, customer service, or call center environment * Proven abilitysales calls metrics * Strong communication and interpersonal skills * Comfortable with CRM lead management andPOS technology:Canva, Microsoft office, Google Suite, digital calendar technology * Positive attitude, team player, and self-starter. * Flexibility to work evenings and weekends ( preferred time 9-1 and 4-7pm weekdays, weekend times vary) Benefits & Compensation Hourly pay + commission and bonuses Growth opportunities within a rapidly expanding brand Supportive, fun, and health-focused studio environment RESPONSIBILITIES Sales & Membership Growth * Drive studio sales by converting leads, walk-ins, and trial sessions into memberships * Conduct follow-up communication with prospects/members via phone, text, and email * Support local community outreach and pop-up grassroots events to generate new leads * Maintain knowledge of all membership packages and promotions Marketing Services * maintaining social media presence * create event flyers and digital sign ups * schedule email marketing campaigns * conduct outreach to local community partners to schedule pop-ups * come up withh cre4ative ideas to drive open house events and foot traffic into the studio Customer Experience * Educate new clients on StretchLab services, session options, and the benefits of assisted stretching * Address client concerns and feedback in a professional, solutions-oriented manner * assist with inbound conflict resolution matters for clients Lead Management: Inbound/Outbound studio communication * Answer Inbound calls for multiple studios * Make a minimum required lead calls daily * Respond quickly to client emails and texts received by the studio * Communicate via Group Chat with team members about client appointment changes and urgentaccount matters * Help train and support sales staff as needed * enhance the current member experience by completing studio member tasks and assistingwith rebookings as needed We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.