Guest Experience Lead (GEL)

Guest Experience Lead Pay: $15–$17 per hour (depending on experience) Position Description Become a Guest Experience Lead at McDonald's! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You’ll support the team and help create a welcoming, efficient restaurant environment. Key Responsibilities Welcome customers and assist with kiosks or mobile orders Resolve customer service issues quickly and professionally Support team members during busy periods Promote digital ordering and loyalty programs Qualifications Positive attitude and commitment to customer satisfaction Ability to work in a team Flexible schedule including evenings and weekends, if required Benefits Tuition assistance at any accredited institution Free college through Colorado Technical University Online 401(k) with company match Free meal while working 30% discount at McDonald's nationwide with the app Pay Transparency Statement Pay range: $15–$17 per hour, depending on experience and qualifications. Benefits are included as listed above. McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at #J-18808-Ljbffr McDonald's