Senior Specialist, Import Customs Compliance

Senior Specialist, Import Customs Compliance

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $27.00-$33.00 hourly. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

As a Senior Specialist, Import Customs Compliance at RXO, you will serve as a subject matter expert for import customs regulations and compliance programs. You will support Customs Brokerage operations by monitoring compliance, providing regulatory guidance, conducting training, and identifying opportunities to reduce risk while ensuring adherence to U.S. Customs and Border Protection requirements. Become a part of our growing, dynamic team and help drive operational excellence across our Customs Brokerage organization.

What your day-to-day will look like:

• Serve as the subject matter expert for import customs compliance matters across the organization
• Monitor import entry activities to ensure compliance with U.S. Customs and Border Protection regulations
• Provide guidance on entry processing, tariff classification, valuation, and admissibility requirements
• Oversee and support compliance programs related to in-bond movements and Importer Security Filings (ISF)
• Conduct compliance reviews, audits, and investigations to identify and mitigate regulatory risks
• Develop and maintain compliance policies, procedures, and standard operating processes
• Prepare and distribute regulatory updates, compliance bulletins, and customer communications
• Partner with operations, sales, and customers to address import compliance questions and concerns
• Deliver internal, cross-functional, and customer-facing training programs on customs compliance topics
• Monitor regulatory changes and communicate operational impacts and required actions
• Support CBP audits, compliance reviews, prior disclosures, and corrective action initiatives
• Maintain compliance reporting and provide recommendations for continuous improvement

At a minimum, you'll need:

• Bachelor's degree or equivalent combination of education and experience
• 5 years of customs brokerage, customs compliance, or international trade experience
• Strong knowledge of customs entry procedures and CBP regulations
• Experience with Microsoft Office applications
• Excellent communication, organizational, and analytical skills

It'd be great if you also have:

• Licensed Customs Broker (LCB)
• Experience with in-bond administration and ISF compliance
• Experience conducting compliance audits and regulatory reviews
• Knowledge of tariff classification and import compliance programs
• Experience developing and delivering training programs
• Strong project management and problem-solving skills

Our Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.