Fast and Fresh Department Manager

Fast & Fresh Department Manager

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

The Fast & Fresh Manager sets the standard for customer service, employee relations, cleanliness, and profitability across the entire department, presenting the best quality products at a competitive price. In this role, you'll lead and develop your team, drive sales, manage inventory and pricing, and ensure the department runs efficiently and profitably every day.

If you are an energetic, customer-focused leader who thrives in a fast-paced environment and takes pride in running an exceptional operation, we'd love to have you on our team.

What You'll Do

No two days are exactly the same, but here's what you can expect:

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Maintain a positive attitude and create an atmosphere of friendliness, teamwork, and accountability throughout the department
• Recruit, hire, train, supervise, discipline, and evaluate all department employees
• Determine department goals with the Store Director and write the department work schedule
• Establish a daily work plan, communicate with employees regarding sales and ideas, and handle customer issues promptly
• Inspect signage and displays for quality and quantity of merchandise and order product for replenishment
• Figure retail pricing, ensure correct pricing, and ensure pricing is competitive in the market area
• Extend and post invoices and oversee department bookkeeping procedures
• Analyze weekly and monthly sales and trends, compare to actuals, prepare ad projections, and write ads
• Conduct department inventory and plan displays, promotions, and pre-orders
• Ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink
• Understand and troubleshoot equipment and ensure maintenance is performed
• Fill displays, work in the sales area, unload trucks, check in delivered merchandise, and place product in appropriate storage areas
• Attend meetings and seminars and participate in continuing education
• Handle confidential information including employee compensation, monthly results, inventory reports, sales and profit data, and warehouse pricing with discretion
• Adhere to all Hy-Vee policies and store guidelines
• Report to work when scheduled and work the expected number of hours

Your Skills

• Solve practical problems and interpret instructions across a variety of situations with limited standardization
• Perform arithmetic calculations involving fractions, decimals, and percentages accurately
• File, post, and organize materials; copy data accurately between records; and guide people with clear direction
• Lead and develop a team while building a collaborative, customer-focused department culture

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Direct Reports: Fast & Fresh Department Employees

Education and Experience

• High school diploma or equivalent experience required; over one year of related work experience preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role performed both inside the store and outside at the fuel area. You will have frequent exposure to temperature extremes and dampness, with possible equipment movement hazards and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.