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Multilingual Voice AI Chatbot Engineer

Devitechs

  • ️ Develop conversational chatbots using ChatGPT and other generative AI models.
  • ️ Build persona-driven conversational flows that fit brand tone and business needs.
  • ️ Implement knowledge-base integration using RAG to provide factual answers.
  • ️ Develop automation for customer support, ticket creation, onboarding, and FAQs.
  • ️ Design custom ChatGPT plug-ins and extensions for specific workflows.
  • ️ Create voice-enabled experiences using LLM + speech-to-text + text-to-speech APIs.
  • ️ Integrate chatbots with WhatsApp, SMS, Slack, Teams, and company websites.
  • ️ Optimize conversation routing and escalation to human agents when needed.
  • ️ Build multilingual chat solutions using LLM-driven translation features.
  • ️ Implement safety layers to handle harmful queries and prohibited intentions.
  • ️ Measure chatbot performance through accuracy, CSAT, and resolution rates.
  • ️ Analyze chat transcripts to continually refine LLM behavior.
  • ️ Ensure chatbot responses adhere to company legal and compliance standards.
  • ️ Maintain logs, training datasets, and prompt libraries.
  • ️ Debug issues related to model confusion, off-topic replies, or hallucinations.
  • ️ Build custom tools to automate content generation, forms, and structured outputs.
  • ️ Conduct A/B testing on prompts, model choices, and personality styles.
  • ️ Collaborate with designers to refine UI/UX of chat interfaces.
  • ️ Deploy chatbots on cloud platforms such as AWS, Azure, GCP, or Render.
  • ️ Continuously upgrade chatbot features as new AI capabilities emerge.
#J-18808-Ljbffr Devitechs

Vacancy posted 10 hours ago
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