Enterprise Architect, Customer & Digital Platforms
ViziRecruiter
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Overview As the Senior Customer & Digital Platforms Enterprise Architect, you will be at the forefront of shaping the future of customer experience across a dynamic ecosystem of digital and in-store retail solutions. In this high-impact role, you'll partner with product leaders and engineering teams to design and govern cutting‑edge platforms that power seamless engagement, personalized interactions, and next‑generation customer journeys. Your work will accelerate the transformation of our technology landscape—architecting digital‑first capabilities that connect customers across channels, enhance personalization, and unlock innovative ways to serve and inspire shoppers. From advanced customer identity and engagement platforms to AI‑driven personalization, connected commerce, and immersive digital touchpoints, you will help define the blueprint for how retail experiences evolve. This role requires a rare blend of strategic vision, architectural expertise, and a passion for innovation. You'll craft enterprise roadmaps that influence long‑term strategy while ensuring solutions remain flexible, scalable, and aligned to the ever‑changing needs of customers. By bridging business and technology, you'll enable platforms that don't just support retail—they redefine it. Our flexible/hybrid work schedule includes 3 in‑person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC; Chicago, IL; Quincy, MA; Mauldin, SC. Applicants must be currently authorized to work in the United States on a full‑time basis. Responsibilities Leadership: Lead cross‑functional IT teams to establish a high‑performing, service‑driven culture focused on architecture excellence. Mentor junior and mid‑level architects, driving the development of next‑generation IT talent within the organization. Act as a change agent, challenging the status quo to improve business performance, productivity, and innovation. IT Solution Architecture: Design enterprise‑level architecture solutions that are commercially viable, scalable, and aligned with long‑term business strategies. Steer the overall architecture governance, ensuring solutions adhere to enterprise standards, market trends, and security compliance. IT Architecture Target State and Roadmap: Define and manage architecture roadmaps for multiple business or technology platforms, ensuring alignment with global IT strategies and enterprise goals. Provide strategic input to senior leadership on IT investments and portfolio management, ensuring architecture roadmaps are fully integrated with business objectives. Risk, Compliance, Security: Lead the architectural governance process, ensuring all solutions meet security, privacy, and regulatory standards. Foster a culture of risk awareness and proactive mitigation, embedding security and compliance into all architecture decisions. Innovation & New Technology: Stay abreast of emerging technology trends and integrate them into the IT roadmap. Work with third‑party vendors to align their innovation roadmaps with the organization's strategy. Financial Management: Align architectural decisions with financial budgets, ensuring that total cost of ownership (TCO) is controlled and minimized—measuring the impact of architecture decision on CapEx and Run Cost (OpEx). Ensure technical debt is managed, informing the software lifecycle process including Gartner TIME and 6Rs. Requirements Bachelor's or Master's degree in Computer Science or related fields OR equivalent work experience; advanced certifications (e.g., TOGAF, ITIL) are preferred. Extensive experience in IT architecture leadership, strategy development, and governance. Demonstrated experience providing technical guidance and leadership to development teams. Demonstrated experience translating business requirements into architectural deliverables and technical specifications. Strong influence and decision‑making skills with proven success in guiding complex IT transformations. Preferred Qualifications MSc Computer Science/Information Management, Post graduate degree is preferred. Agile Methodology and/or Scrum Consultancy Skills Agile Architecture ArchiMate Modeling, Experience with BiZZdesign EA Tool #J-18808-Ljbffr ViziRecruiter
- A leading global food retailer is seeking a Senior Customer & Digital Platforms Enterprise Architect in Chicago, IL. In this influential role, you'll shape customer experience through advanced digital solutions, leading cross-functional IT teams and establishing scalable...PlatformCustomerDigitalFlexible hours
- Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is looking for a Senior Customer & Digital Platforms Enterprise Architect in Chicago, IL. This critical role focuses on leading IT architecture and guiding the development of innovative digital solutions...PlatformCustomerDigitalFlexible hours
$163.28k - $244.92k
...Sustainability, Commercial, Digital and E-commerce,... ...and govern cutting-edge platforms that support our great... ...business operations, customer engagement, and digital... .... You'll craft enterprise roadmaps that influence... ...principal/solution/domain architects; raises architecture maturity...PlatformCustomerDigitalFull timeWork experience placementWork at officeRemote workFlexible hours$82.08k - $193.44k
...ConsideringWe are seeking an experienced AEM Enterprise Program Architect to design and lead end-to-end digital marketing and customer experience solutions using the Adobe... ...enterprise transformations across omnichannel platforms.Your RoleDesign and deliver digital...PlatformCustomerDigitalFull timeLocal area$115k - $120k
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...journey to do our best. Helping the customers and businesses we serve to make better... ...U.S. Bank is seeking an experienced Enterprise Data Architect to define, lead, and evolve our enterprise... .... Establish target‑state data platform architecture and standards aligned to...PlatformCustomerTemporary workWork experience placementLocal area3 days per week$205k - $235k
...Execution - Deal Technology Health - Enterprise Architect - Director The opportunity EY-... ...plans, optimize enterprise IT platforms and accelerate revenue and digital innovation during mergers,... ...ecosystems). Software architecture and custom application development (e.g.,...PlatformDigitalWork experience placementSummer holidayWork at officeFlexible hours- ...global consulting firm seeks an experienced Enterprise Solution Architect to engage customers on Oracle EPM and Fusion Cloud platforms. This role will involve shaping solutions,... ...a dynamic work environment focused on digital transformation. #J-18808-Ljbffr AccenturePlatformCustomerDigital
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$148k - $178k
Airlock Digital is seeking a Technical Product Marketing Manager to enhance how we market our cybersecurity platform and solutions. This role requires strong technical fluency and excellent... ...aligns with business objectives and customer needs. The position offers a...PlatformCustomerDigital- ...About the Company A financial services company modernizing enterprise platforms and customer-facing applications. Industry Financial Services Type... ...stakeholders, business teams, and external vendors to support digital transformation initiatives and will be expected to lead...PlatformCustomerDigital
- ...simplifies access to health insurance through a proprietary digital platform. By combining modern technology with consultative expertise,... ...Proven ability to meet or exceed sales and enrollment goals Customer-focused mindset with strong communication and attention to detail...PlatformCustomerDigitalFlexible hours
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