DEPARTMENT ASSISTANT

Job Category Admissions, Healthcare, Clerical Industry Healthcare, Admissions, Clerical Employee Type Non-Exempt Contact information Phone View phone number on click.appcast.io Email View email address on click.appcast.io Description Department Assistant Be the Friendly Face That Keeps Our Team Running Smoothly! About this Role Do you love helping people, staying organized, and making every day run a little smoother? We're looking for a positive, dependable Department Assistant to join our team! In this role, you'll be the first point of contact for patients, visitors, and team members while providing essential administrative support that helps our departments deliver outstanding care. If you're someone who enjoys multitasking, thrives in a fast-paced environment, and takes pride in exceptional customer service, we'd love to meet you! What You'll Do Every day brings something new! As a Department Assistant, you'll: Welcome patients and visitors with professionalism and a friendly attitude. Answer incoming phone calls and route messages accurately and efficiently. Provide administrative and clerical support to your assigned department. Assist with scheduling and coordinating departmental activities. Enter and maintain accurate information in computer systems. Help manage department mail and correspondence. Maintain confidentiality and follow HIPAA guidelines at all times. Support teammates with a variety of projects and daily tasks. Deliver exceptional customer service to patients, families, coworkers, and community partners. What Makes This Role Different At WTRC, you're more than an administrative professional—you are an important part of the patient experience. You’ll work alongside a team that believes in: Doing the right thing for every patient, every time. Supporting one another through teamwork and respect. Creating a positive workplace where hard work and fun go hand in hand. Making a meaningful difference in the lives of the people we serve. Your organization, communication, and customer service skills help ensure our clinicians can focus on what matters most—providing exceptional care. Why You’ll Love Working Here When you join WTRC, you're joining a team that values integrity, compassion, teamwork, excellence, and continuous growth. We believe every employee plays an important role in our mission, and we celebrate the people who make a difference every day. Requirements We're looking for someone who brings both professionalism and a passion for helping others. Qualifications include: High school diploma or equivalent required. Minimum of six months of work experience. Experience in an office or administrative setting preferred. Strong data entry and computer skills; Microsoft Word and Windows experience preferred. Excellent communication and customer service skills. Ability to multitask while maintaining accuracy and attention to detail. Strong organizational skills and a commitment to confidentiality. Ability to work collaboratively with multiple departments. Ability to lift up to 25 pounds. Join Our Team! West Texas Rehabilitation Center is a private, non-profit, 501 (c)(3) organization dedicated to providing outpatient care to more than 500 patients per day. WTRC opened in 1953, is a nationally respected outpatient physical rehabilitation facility. Our Mission is to improve the quality of life of those we serve regardless of financial circumstances. Our Vision is to be the premier provider of outpatient rehabilitation services in the West Texas area and continue to serve as a regional referral center through the provision of our comprehensive outpatient services. WTRC provides a unique opportunity to work alongside professionals from Physical, Occupational, and Speech Therapy, Orthotics, Prosthetics, Audiology, Hospice and more all in one location! We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr