IT Quality Assurance Intern - Spring 2027

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

Are you passionate about technology and eager to learn how software gets tested in a real business environment? As an IT Quality Assurance Intern, you will work with experienced mentors and will support the Arhaus Global IT Quality Assurance (QA) team in ensuring the quality, reliability, and performance of technology solutions across the organization. This internship offers hands-on experience with QA processes, tools, and methodologies while collaborating with IT, business, and development teams to deliver exceptional software and system quality.

INTERNSHIP DETAILS:

• Role: IT Quality Assurance Intern
• Timeframe: January - May 2027
• Pay: $16/hr
• Hours: Part-Time (ability to work around class schedule)
• Location: On-Site at our HQ in Boston Heights, OH

What You’ll Be Doing:

• Assist in creating, maintaining, and executing test cases for applications, integrations, and system enhancements.

• Participate in defect tracking and validation through tools such as Jira or Azure DevOps.

• Support test data setup and environment validation activities.

• Help document and communicate test results, issues, and observations to QA leads and developers.

• Learn and apply QA methodologies, including functional, regression, integration, and user acceptance testing.

• Collaborate with cross-functional IT teams on process improvements and test automation opportunities.

• Contribute to QA documentation and continuous improvement initiatives.

Key fundamental skill sets for this role will be:

• Strong analytical and problem-solving skills.

• Attention to detail with an interest in software quality and user experience.

• Familiarity with testing concepts or tools (manual or automated) is a plus.

• Basic understanding of software development lifecycle (SDLC).

• Effective communication and teamwork skills.

• Eagerness to learn in a fast-paced, collaborative IT environment.

Requirements:

• Eligibility: Must be currently enrolled in an accredited college or university pursuing a degree in a relevant field.

• Currently pursuing a degree in Computer Science, Information Systems, or related field.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

AI Code of Conduct

At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.