PATIENT FINANCIAL COUNSELOR, MENOMONEE FALLS HOSPITAL

Financial Counselor

Discover. Achieve. Succeed. #BeHere

Financial Counselors at Froedtert plays a vital role in helping patients understand and manage the financial aspects of their healthcare. They work closely with patients to:

• Assess eligibility and assist with applications for BadgerCare, Medicaid, Marketplace plans, and Froedtert's Financial Assistance Program
• Provide cost estimates and prepayment information for upcoming services
• Meet with patients in various settingsbedside, in-office, or by phoneto address billing questions
• Serve as a liaison between patients, the preauthorization team, and clinical departments to ensure seamless communication and support

Why You'll Love Working With Us:

Fast-paced, patient-facing role with opportunities for direct interaction at the bedside, in-office, or via phone.

Collaborative, on-site environment with cross-functional teamwork involving departments like registration and pre-authorization.

Team structure: Approximately 20 members across inpatient and outpatient settings; outpatient team is larger.

Career mobility and growth potential within the Patient Financial Services (PFS) department.