Hotel Resort Bilingual Front Desk Agent - Seasonal

Job Description

Job Description

Hotel Resort Bilingual Front Desk Agent – Seasonal

Customer Driven Staffing (CD Staffing)

Location: Pompano Beach, FL — near the Pompano Beach Pier
Employment Type: Seasonal / Temporary
Pay Rate:

• 1st Shift – Morning: $15.00 per hour
• 2nd Shift – Afternoon/Evening: $15.00 per hour
• 3rd Shift – Overnight/Night Audit: $16.00 per hour

Job Summary

Customer Driven Staffing is seeking professional, customer-focused, and reliable Bilingual Front Desk Agents for a seasonal opportunity at a hotel resort in Pompano Beach, Florida, near the Pompano Beach Pier.

The ideal candidates will provide exceptional guest service, assist with check-in and check-out procedures, handle guest inquiries, and help ensure a positive experience for hotel guests. We are hiring for morning, afternoon/evening, and overnight shifts.

This is an excellent opportunity for candidates with hospitality experience who enjoy working in a resort environment and delivering outstanding customer service.

Responsibilities

• Welcome guests in a professional and courteous manner, creating a positive first impression.
• Process guest check-ins and check-outs accurately and efficiently.
• Manage reservations, verify guest information, and assist with room assignments.
• Answer phone calls, respond to guest inquiries, and provide information about hotel amenities and services.
• Address guest requests and concerns professionally, escalating issues to management when necessary.
• Maintain accurate records, process payments when required, and follow established front desk procedures.
• Communicate effectively with housekeeping, maintenance, and other hotel departments.
• Maintain a clean, organized, and professional front desk area.

Qualifications

• Previous hotel front desk, hospitality, or customer service experience preferred.
• Strong verbal communication and interpersonal skills.
• Professional appearance and a courteous, guest-oriented attitude.
• Basic computer skills and the ability to learn hotel reservation or property management systems.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to remain professional and composed in a fast-paced resort environment.
• Reliable attendance and punctuality.
• Availability to work the assigned shift, including weekends and holidays as required by hotel operations.

Available Shifts

1st Shift – Morning (Hiring)

• Pay: $15.00 per hour
• Morning schedule; 7:00AM to 2:00PM

2nd Shift – Afternoon/Evening

• Pay: $15.00 per hour
• Afternoon/evening schedule; 2:00PM to 11:00PM

3rd Shift – Overnight / Night Audit (Hiring)

• Pay: $16.00 per hour
• Overnight schedule; 11:00Pm to 7:00PM

Candidates should indicate their preferred shift when applying.

Work Environment

This position is based at a hotel resort in Pompano Beach, near the Pompano Beach Pier. Candidates should be comfortable working in a guest-facing hospitality environment and maintaining professional service standards throughout their shift.

Reliable transportation and the ability to arrive on time are important, particularly for overnight shifts.

How to Apply

Interested candidates are encouraged to submit an updated resume highlighting their hospitality, front desk, or customer service experience. Please indicate your preferred shift: morning, afternoon/evening, or overnight.

Qualified candidates may be contacted for an interview as part of the selection process.

Customer Driven Staffing (CD Staffing)
Connecting dependable talent with quality employment opportunities.

Customer Driven Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected status under applicable law.

Customer Driven Staffing's mission is to help employers achieve organizational success by creating relationships that work! We strive to provide a personal and professional service experience to our employees, customers, and business partners.

Company Description

Customer Driven Staffing's mission is to help employers achieve organizational success by creating relationships that work! We strive to provide a personal and professional service experience to our employees, customers, and business partners.