Foodservice Technician

Job Description

Job Description

Foodservice Technician

ESI– A Tech24 Company

Location:  Decatur, IL and surrounding areas

Compensation Range: $30-$45/hr, based on experience

Up to $5,000  sign-on bonus for qualified candidates

Why Join Tech24?

At Tech24, we invest in our technicians so you can focus on what you do best. Here’s what you can expect when you join our team:

• Weekly Pay – Reliable pay, every week
• Fully Equipped for Success – Company vehicle, gas card, uniforms, and phone provided
• Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
• Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
• Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
• Comprehensive Training Opportunities – Advance your skills through manufacturer certified programs, company training, or a blend of both.
• Retirement Planning Made Easy – 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources

Position Summary

As part of the ESI team and broader Tech24 network, the Foodservice Technician plays a critical role in servicing commercial cooking (hot side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism. 

Key Responsi bilities

• Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
• Perform preventative maintenance to ensure safe efficient equipment operations 
• Accurately document service calls, parts used, labor hours, and customer interactions in company system
• Clearly communicate repair status, recommendations, and timelines to customers
• Manage truck inventory to ensure proper parts and tools are stocked
• Respond to service calls in a timely and professional manner
• Represent the company with professionalism while delivering high-quality customer service
• Follow all safety regulations and company policies
• Participate in ongoing technical training and professional development opportunities 

Qualifications

• 3+ years of commercial foodservice repair experience
• Valid drivers license with a clean driving record required
• Strong mechanical and electrical troubleshooting skills