Enterprise Integration Architect - Service Assurance
Computer Task Group, Inc
Job Description
Job Description
Overview
CTG is seeking to fill an Enterprise Integration Architect – Service Assurance position for our client.
Location: Dallas, TX
Duration: 12 months
Duties:
Design and support integrations between ServiceNow and enterprise ticketing systems, including BMC Remedy, mainframe applications, and Microsoft Azure.
Analyze end-to-end ticketing workflows, system interfaces, and operational processes.
Support ServiceNow transformation initiatives and integration across legacy and modernized platforms.
Troubleshoot integration issues, configure applications, provide production support, and maintain system reliability.
Develop and execute automated tests using the ROBOT Framework.
Skills:
Solution architecture and enterprise application integration.
Service Assurance and ticketing applications, including ServiceNow and BMC Remedy.
REST APIs, SOAP APIs, mainframe systems, and Microsoft Azure.
Test automation, troubleshooting, system configuration, and production support.
Experience:
Proven experience in enterprise integration architecture and ServiceNow integrations.
Experience supporting ticketing workflows, API interfaces, legacy and modern platforms, and production environments.
Ability to support system transformation initiatives and ensure reliable application integrations.
Education:
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!
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