Front Door Community Technician - Jack Ryan Residence

Duties/Responsibilities Duties include monitoring and controlling access to the building's entrance, creating client identification cards, monitoring site activity through the use of the digital camera system, and providing emergency response and crisis intervention as necessary. Meet and greet all individuals entering the premises, determine what program or services each individual needs to access at the site, and direct each individual to the appropriate location; this responsibility includes assisting clients in accessing necessary services. As necessary, de‑escalate situations in which individuals exhibit frustration or anger. Also serve as the primary point of contact for emergency responders, such as the fire department and EMS. Related duties as assigned. Hours Full time, 37.5 hours per week. Thursday-Monday 12:00 AM - 8:30 AM Qualifications High School diploma or GED required. Experience working with MICA/homeless population preferred. Basic computer literacy required. Good oral and written communication skills needed. Security guard license required. Bilingual preferred. NYC Fire Safety Coordinator Certification and CPR Certification a plus. Willingness and ability to pass tests to acquire CPR and Fire Safety Credentials required. Vaccination preferred but not required. Program Description BRC operates the Jack Ryan Residence, a 200‑bed shelter for homeless men living with mental illness, funded by the NYC Department of Homeless Services. The program provides mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing within nine months. Benefits Competitive health and dental plans, coverage available for spouse, domestic partner, and dependents. Minimum of 3 weeks paid vacation, 12 paid holidays, additional paid sick and personal time, and a 403(b) pension plan with matching benefit. Tuition assistance and many training opportunities for career development. Flexible spending accounts (FSAs) available for pre‑tax dollars for healthcare, transit, and childcare. #J-18808-Ljbffr Bowery Residents' Committee