Security Supervisor

Ingleside at Rock Creek 3050 Military Rd., NW Washington, DC 20015, USA Seeking a talented Security Supervisor to work in our Senior Living Community in Northwest Washington DC Salary: starting at $46K Benefits Medical, Dental & Vision Coverage Company-Paid Short-Term and Long-Term Disability Insurance Company-Paid Life Insurance Paid Time Off (PTO) Accrual Paid Holidays Educational and US Citizenship Scholarship Opportunities Onsite CPR Training Certified Dementia Practitioner Training * Well-Being Model Eligible Employees May Receive Annual Employee Recognition from Residents UKG Wallet (Daily Pay) Free Use of Community Pool and Fitness Center Training and Growth Opportunities Tickets to Work Pet Insurance *Available for select employees About Ingleside at Rock Creek Ingleside at Rock Creek is a not-for-profit, CARF-accredited, Life Plan Community nestled alongside Washington, DC’s beautiful Rock Creek Park. A diverse group of people whose experiences and interests create the perfect balance for stylish retirement living in this engaging community. Ingleside at Rock Creek is certified as a Great Place to Work. We are CARF Certified, and Sage certified. Key Responsibilities Security and Safety Functions Establishes/maintains the community-wide security program to include training, scheduling, and evaluating security officers. Create and maintain all security related records including but not limited to logs, unusual occurrences, and incident reports. Ensures all areas of the community comply with the security, safety and fire requirements set by the District of Columbia. Investigates all instances of property loss and/or disturbances; writes and reviews thorough report of findings and sends to Executive Director, Director of Community Health Services, Director of Property Management, and Assistant Director of Property Management. Conduct/assist with facility safety drills and/or emergency situations including but not limited to code greens (elopement drills), code red (fire drills) and all other EOP (emergency operation plan) emergencies. Partners with HR to escort terminated employees from the property and ensures all community property has been returned. Maintains and updates all security department files, ensuring all information is accurate. Reports any emergency situation to the fire or police department immediately and ensures appropriate staff is notified in a timely fashion. Ensures all visitors are parked in inappropriate parking spaces, resolves issues as needed. Assists nursing staff with lifting and/or escorting residents within the community. Reviews/monitors security camera, lifeline, or SARA system throughout community. Maintenance Assistance Assumes the role of maintenance mechanic when requested and calls for backup if unable to resolve maintenance issues. Handles simple maintenance repairs to include light fixtures, HVAC, basic plumbing, etc. Aids in determining and resolving power outages throughout the community. Removes snow during the winter; salts sidewalks and entrances throughout the community. Records, completes, and returns maintenance paperwork to the Property Manager. Supervisory Responsibilities Maintains payroll and time off request for all security officers; forwards to Assistant Director of Property Management. Creates and posts security officers’ schedules in the security officer monthly. Ensures initial and ongoing training is provided to employees as needed; ensures cross-training is completed as appropriate. Identifies unacceptable performance and behavior exhibited by employees and takes appropriate action; utilizes progressive discipline policy when appropriate and maintains documentation as required. Conducts annual performance touchpoints of security officers; sends copies to Director of Property Management, Assistant Director of Property Management, and Human Resources. Assures that security officers follow established policies and procedures. Assists with screens, interviews, and hiring new security officers on an as needed basis. Assist with creating and conducting in-service training for staff and residents. Performance and Professionalism Always maintain resident confidentiality according to policies and procedures; use discretion when discussing confidential matters. Demonstrates courteous and cooperative behavior with residents, families, co-workers, subordinates, supervisors, and other department staff. Maintains positive working relationships with management and coworkers; willingly follow directions and requests as appropriate. Exhibits professional standards through appearance and demeanor consistent personnel standards. Demonstrates a thorough knowledge of work assignments and performs in a manner to meet quality and timeliness objectives. Demonstrates knowledge and understanding of policies and procedures; seeks clarification or interpretation from an appropriate supervisor when needed. Uses tactful, diplomatic communication techniques in all relations with others. Professional Development Participates in service, projects, or committees as time permits. Maintains all certifications necessary for employment. Demonstrates flexibility, open mindedness, and versatility in adjusting to changing environments and requirements, as necessary. Commits to continually improving his/her skills through participation in education opportunities whether offered on the job, within, or outside of the community, to increase knowledge of work-related issues. Maintains a current knowledge of federal, state, and other regulations applicable to the job. Safety & Security Complies with applicable safety policies and procedures as prescribed by the organization, as well as government regulations. Reports any potential safety hazard(s) immediately to supervisor or other appropriate personnel. Reports any injury of resident, visitor, or employee immediately to supervisor or other appropriate personnel. Helps residents, visitors, or employees in an emergency situation following the proper emergency procedures. ARISE Values Accountability – Takes responsibility for actions, honors commitments, and holds oneself to high standards of conduct. Respect – Demonstrates empathy, professionalism, and a genuine appreciation for the dignity and diversity of others. Innovation – Contribute continuous improvement by embracing new ideas, technologies, and ways of working. Stewardship – Protects and wisely uses resources entrusted to them for the benefit of the organization and its stakeholders. Excellence – Strives to exceed expectations through quality, attention to detail, and commitment to personal and team success. As an employer committed to Equal Employment Opportunity, Ingleside recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law. #J-18808-Ljbffr Ingleside-At-Rock-Creek