Associate Specialist - EST/CST/MST/PST

Associate Specialist Amplity seeks a highly motivated and successful Associate Specialist to join our team. This posting is aimed at building a pool of candidates for potential upcoming opportunities. Associate Inside Sales Representative (ASR) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client product, maximize the product’s selling potential, and meet program and client objectives. The ASR achieves this by developing and maintaining relationships with HCPs and by educating them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use. The ASR utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge. The ASR is expected to collaborate with client field-based teams and management. Essential Duties/Responsibilities Manage daily sales call activity according to defined expectations to influence customers and increase product sales. Promote client products via telephone (outbound/inbound) by engaging assigned HCP targets in in-depth product discussions to attain individual, territory, and company goals for sales and market share. Profile and manage a targeted list of HCPs and provide value-added benefits to grow product volume. Create and implement business plans to achieve territory and sales goals. Maintain call productivity and metrics required by the program. Achieve quarterly client sales quotas. Effectively and persuasively communicate with customers using selling, listening, negotiation skills, proper terminology and approved messaging, and effectively use approved promotional aids. Maintain thorough knowledge of client products and program. Verify and complete required data entry in Amplity/Client CRM systems, such as details of the target’s responses, call activity, product orders, and any follow-through actions. Listen and respond appropriately to customer needs and questions within program timelines. Partner and collaborate with client field sales account managers and client sales managers to plan territory coverage when required. Create and maintain a positive impression with client and client's customers. Prepare reports for management as needed. Fully comply with all laws, regulations, and Amplity policies, code of conduct, privacy and data guidelines, and relevant state and federal laws. Participate in teleconference and live (when required) national, regional, and district meetings and training sessions, and represent client at national and/or local conventions when applicable. Other projects as assigned. Key Working Relationships Report to Amplity Sales Manager or Program Director. Work closely with other team members assigned to the program and members of Amplity home office support. Maintain a positive working relationship with customers and client contacts. Required Bachelor's degree. 1+ years of previous sales and/or customer engagement experience with a proven record of success. Flexibility to cover multiple time zones as needed. Preferred Account and territory management experience. Inside Sales or contact center experience. Aesthetics experience. Knowledge, Skills And Abilities Excellent verbal, written and interpersonal communication skills. Clear, articulate and grammatically sound speech, professional demeanor, and excellent phone manner. Strong focus on providing customers with superior support and service. Ability to learn, understand, and communicate complex information over the telephone. Strong rapport-building and active listening skills. Excellent selling, closing, persuasion, and presentation skills. High initiative, effort and commitment to complete projects and assignments successfully. Ability to comprehend and communicate complex technical/medical terminology and maintain required technical expertise, including competitive product knowledge. Self-motivated and disciplined. Good organizational and planning skills, with strong attention to detail and accuracy. Ability to work independently and as a team member. Flexibility and ability to handle multiple tasks simultaneously. Ability to deal with people at all levels inside and outside the company. Demonstrated technical aptitude and proficiency in Microsoft Word, Excel, and Outlook. Must complete client trainings in their entirety (home study and live training) and meet all training expectations to proceed to servicing client's customers within program parameters. Must participate in teleconference and live national, regional, and district meetings and training sessions, and represent client at national and/or local conventions when requested. Must drive to and around customer offices within the assigned region, during field sales activities, and hold a valid driver's license. Key Performance Competencies Interpersonal Savvy Customer Focus Business Acumen Driving for Results Decision Quality Dealing with Ambiguity Planning Motivating Others Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities. #J-18808-Ljbffr Amplity