VoIP Principal Network Engineer

Pay Rate : $60 per hr on C2C
GC/USC only. Certifications are must

# of Openings : 1

Priority : A

Position Type : Right to Hire

Location : Woodlawn, MD, United States

Description :
Roles & Responsibilities:


- Provide architectural design, performance, and integration support for the VoIP systems into large enterprise network with over 1500 nationwide and international locations - Document and forecast performance impact of planned and implemented VoIP architectural changes - Prepare and provide network Capacity, Performance and Operational reports after the implementation of changes. - Track change requests through planning and implementation - Validate testing of the VoIP systems and services prior production rollout and ensure that the systems meet all VoIP and enterprise technical requirements. - Support the acceptance of transmission facilities - Support the acceptance of transmission facilities and upgrades - Support network hardware/license requests to network engineering for augmentation - Prepare and provide network Capacity, Performance and Operational reports after the implementation of changes. - VoIP Policy document(s) defining the business requirements, system architecture and general configuration parameters. - Configuration specification(s) defining software configuration required for VoIP equipment to implement new features, functions or equipment. - Standard Operating Procedures (SOP) defining normal day-to-day installation, operation and troubleshooting processes for new VoIP new features, functions or equipment. - Provide Technical, Troubleshooting, Problem resolution support for system wide problems.
- Prepare VoIP Policy defining the business requirements, system architecture and general configuration parameters. - Prepare, review and mange Change documentation of any proposed change to the VoIP solution - Create, review and mange Change Control Board (CCB) requests for approved changes: - Configuration specification web pages defining VoIP software configuration required for VoIP equipment to implement new VoIP features and functions. - Approved Software specification web pages listing software features required for successful operation of particular equipment when used in a specific role in the enterprise network Qualifications - External Basic Qualifications: - Bachelor's degree and 5 years of experience, or Master's degree and 3 years of experience. Candidates without a degree must have at least 8 years related experience with telecommunication infrastructures such as any two or more of the following technologies: ACD, IVR, IP-IVR, call routing, voice mail, MI, call reporting, and IP telephony installations for products such as E-911


- Certification from manufacturer of equipment related to IP Telephony discipline such as Cisco Certified Networking Associate in Collaboration (CCNA: Collaboration) or Cisco Certified Networking Professional in Collaboration (CCNP: Collaboration) or Avaya Certified Implementation Specialist (ACIS) or Microsoft MCSE: Productivity or CTP: Certification Partners Convergence Technologies Professional or SIP School VVoIP Professional (SSVVP).


- Must have ability to develop technical solutions to complex problems that require the regular use of ingenuity and creativity.


- US Citizenship or Permanent Residency (Green Card holder) required in order to obtain and maintain required Position of Public Trust clearance.


Preferred Qualifications: - Prior experience supporting the Social Security Administration or similar government agencies a plus


- Level understanding of telephony dial plan design and call routing/control protocols such as H.323, Q.SIG, E&M, ISDN PRI, FXO, FXS, PLAR, POTS, CAS, CSS, SIP, G.711/G.723/G.726/G.729, Caller ID, DID, etc.


- Experience with IP Telephony Call Processing (CCM; GW; GK; Dial Plan; Emergency Services) and Unified Messaging (Unity; Octel and other)


- In depth understanding of Quality of Service (QoS) implementation in Cisco-centric enterprise-class network is required. The level 4 specialist must be able to work with end-to-end QoS configurations on layer-2 and layer-3 devices as well as working with the WAN carriers.


- Understanding of business processes supporting IT programs, networks, and/or modern collaboration programs


- Understanding of network technologies, work flows, IT reporting, etc.


- Must be a self-starter, position is remote from the other team members.


Typical Minimum Education / Experience: 5 Years with Bachelors in Science; 3 Years with Masters; 0 Years with PhD.