Senior Business Operations Analyst

Why join us? Handoff is the AI agent that runs a construction company. We help remodelers automate estimating, streamline operations, and win more work - backed by real-time cost data, intuitive design, and workflows that “speak contractor.” With over 10,000 monthly active users and $6B in annualized project volume already flowing through our platform, we’re becoming the trusted partner for the people who build our homes. We are backed by $25M+ raised from Y Combinator, Initialized, and Greycroft. Our team is distributed across hubs in Austin, São Paulo, and Buenos Aires, and we are deeply focused on building intuitive, high‑impact solutions that make a real difference for our users. Senior Business Operations Analyst at Handoff We're hiring a Senior Business Operations Analyst to help improve how Handoff operates as we scale. You'll work closely with our COO on operational initiatives, financial analysis, company planning, internal processes, and special projects across the business. This role is ideal for someone who enjoys solving problems, works well independently, and thrives in fast‑moving startup environments. One day you might update a financial model, the next you might help improve a hiring process or build a company dashboard. You'll have broad exposure to the business while working on projects that directly impact how Handoff operates and grows. What you'll do Facilitate Handoff's departmental planning process — driving submissions, tracking progress, and holding teams accountable Maintain and continuously improve company-wide dashboards, KPIs, and operational tooling Provide support on board decks, investor updates, and executive materials Build and maintain financial models; help prepare analysis for key business decisions Track departmental budgets and flag spend variances Manage vendor relationships, contracts, and renewals Codify work norms and operating standards as the company scales Assist with prep and logistics for company all‑hands meetings and recurring leadership syncs Assist with planning & execution of internal events and company off‑sites About you 3–7 years of experience in business operations, consulting, finance, analytics, strategy, or startup operations. Strong Excel / Google Sheets skills. Comfortable building models and analyzing data. Excellent written communication skills. High ownership and strong follow-through. Able to work independently and solve ambiguous problems. Comfortable moving between strategic and operational work. Experience in a startup or fast‑paced environment is a plus What we offer Competitive Salary + Equity Unlimited Paid Time Off (PTO) 401(k) Medical, Dental & Vision Insurance Life & Disability Insurance Flexible Spending Account (FSA) Dependent Care FSA (DCFSA) Top-Notch Equipment Team Offsites If you're a sharp, hungry operator who wants to work directly with a COO building a company from the ground up — this is the seat. You'll see everything, own a lot, and grow fast. Handoff is an Equal Opportunity Employer. Handoff is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Handoff will not tolerate discrimination or harassment based on any of these characteristics. Handoff encourages applicants of all ages. Handoff also participates in E‑Verify. #J-18808-Ljbffr