BHRS Program Coordinator

Examples of Duties Duties may include, but are not limited to, the following: Plan, organize and coordinate the operations of programs and services administered by Merced County Behavior Health and Recovery Services. Build and maintain positive professional relationships with a variety of stakeholders including, but not limited to, public and private agencies, community organizations and professional groups. Maintain current and up-to-date knowledge of principles of current Behavioral Health and Recovery Service policy, laws/regulations and contract negotiations. Plan, direct, and support the implementation of surveys; direct and/or perform research and statistical analysis on complex administrative, fiscal, and/or programmatic matters. Plan, direct, and support the design, analysis, development, and implementation of new and revised programs, systems, procedures, methods of operation, and forms. Plan, direct, and support the preparation of budgets, reports, manuals, and/or publications. May supervise the work of clerical, technical, and/or professional analyst staff; assign work, establish work priorities and performance standards, and provide feedback to subordinates. Review program protocols for compliance with state mandated programs. Conduct a variety of analytical and operational studies regarding program activities; evaluate alternatives, make recommendations for improvement; and assist with the implementation of procedural, administrative, and/or operational changes after approval. Prepare narrative and statistical reports, correspondence, spreadsheets, and graphics. Participate in the establishment of strategic short-term and long-range program planning. Draft, review, and analyze existing and proposed program policies, rules, regulations, legislation, and ordinances affecting unit area, recommend and implement changes as needed. Facilitate program training and track development needs. Ensure effective coordination of assigned activities with other departments, divisions, units, and outside agencies; represent the program in committee meetings. May interview, select, and make hiring recommendations of assigned staff. May plan, direct, manage, and perform investigations into a variety of consumer complaints. Research and understand social, economic and equity issues impacting populations and program areas. Attend training conferences relevant to current Behavioral Health and Recovery Service problems, programs, and services. Establish and maintain liaisons between the Behavioral Health and Recovery Services and other public and private agencies, community organizations, and professional groups. Perform related duties as assigned. Minimum Qualifications Three (3) years of professional level experience in public service performing work in behavioral health, health and human services, social services, community health, alcohol/drug recovery program services, or closely related field; including one year in a lead or supervisory capacity. Education Equivalent to graduation from a four (4) year college or university with a degree in behavioral health, psychology, social work, public administration, business administration or closely related field. Additional experience may be substituted for the required education on a year-for-year basis. Desirable Background with Behavioral Health and Recovery Services, Child Welfare, or Criminal Justice System as a consumer or family member. Essential Functions Operate a personal computer and other modern office equipment, including repetitive hand and arm motions. Frequent use of hand-eye coordination. Frequently sit for extended periods. Occasionally operate a motor vehicle. Provide, as assigned, program audit oversight responsibilities. Make oral presentations/training before groups. Perform a variety of administrative, technical, and program analysis functions. May plan, direct, and supervise staff in identifying and analyzing program problems and developing solutions. Review regulatory materials for impact and possible review/revision of program policies and procedures. Communicate effectively with others in person and over the telephone. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare reports. Establish, implement and achieve program goals and objectives. Meet deadlines under stressful conditions. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Maintain confidential information in accordance with legal standards and/or County regulations. Make presentations to the Board of Supervisors, community groups and other agencies, which may require standing for extended periods. May train, evaluate and supervise staff. Regular attendance is an essential function. Knowledge Of Principles of program analysis and program design necessary to formulate appropriate policies and procedures. Basic county government rules and responsibilities and functions, terminology and practices of the division/program to which assigned. Principles of program planning and evaluation. Data analysis and statistical representation techniques. Computer applications related to the work, including spreadsheets and basic methods of graphic presentation, word processing, and electronic mail. Techniques and methods of organizing and motivating groups. Principles and methods of strategic planning. Governmental functions and organization. Effective leadership and team building principles. Principles and methods for investigating and resolving client grievances and complaints. Ability To Administer and perform highly complex audit activities associated with programs. Analyze data and present ideas and information effectively. Identify problems and central issues and develop workable solutions. Consult with managers on a wide variety of program matters. Participate in strategic planning activities to recommend and implement program changes and improvements. Analyze situations accurately and initiate appropriate action. Prepare clear, concise, accurate, and effective correspondence, presentations; financial, statistical, and narrative reports; policies, procedures, and other written materials. Speak effectively and convey ideas clearly. Understand, interpret, apply, and explain complex laws, rules, and regulations as they relate to assigned areas of responsibility. Effectively represent the division to other departments, agencies and stakeholders in strategic planning meetings. Establish and maintain effective working relationships with a variety of department staff. Exercise judgment, tact, and diplomacy with a variety of political, social, economic groups in a variety of situations relative to a variety of issues. Work independently in identifying the need for and developing proposed changes to program practices and policies. #J-18808-Ljbffr