Medical Front Desk Receptionist

Job Title

Responsible for greeting and checking patients in and out of clinic, via in-person or on the phone. Schedules patient appointments, takes client payment information, filing and other front desk tasks.

Compensation

This position offers an hourly rate ranging from $15.50 to $17.11, based on relevant direct medical office experience.

Essential Duties & Responsibilities

• Maintains schedules of clinical staff.
• Entry and verification of client data
• Collects copayments
• Responsible for technology support for telehealth appointments
• Answers multi-line phone
• Registration of clients in the electronic medical record
• Excellent Customer Service to promote a service environment for individuals in need of behavioral health and/or co-occurring services that is recovery focused
• Research and verification of insurance benefits and knowledge to apply for alternative payer sources
• Prepare and scan documents to internal HIM
• Cross train and perform duties to cover neighboring locations

Knowledge, Skills & Abilities

• Effectively communicate via written, verbal, in person and virtual methods.

Qualifications

Education Level: High school diploma or GED required

Certification/Licensure: Valid and unrestricted driver's license is required

Physical Requirements: Standing – 20%, Sitting – 80%, Squatting – Occasional, Kneeling – Occasional, Bending – Occasional, Driving – Occasional, Lifting – Occasional

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type: Full time

Pay Range: $14.25--$20.00

Medical, dental, and vision health coverage, Flexible Spending and Health Savings Accounts, 403b retirement plan with company match, Paid time off and ten paid holidays, AD&D Insurance, Life Insurance, and Long Term Disability (company paid), Employee Resource Groups, Continuing education opportunities, Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.