Senior Project Manager, Labor Disruption
$98k - $122.5kAMN HEALTHCARE
Job DescriptionWelcome to AMN Healthcare — Where Talent Meets PurposeEver wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.Why AMN Healthcare? Because Excellence Is Our Standard:Named to Becker’s Top 150 Places to Work in Healthcare — three years running.Consistently ranked among SIA’s Largest Staffing Firms in America .Honored with Modern Healthcare’s Innovators Award for driving change through innovation.Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.Job DescriptionProject Manager – Labor Strike & Crisis ResponseLocationFlexible / Onsite as Required (Travel Required During Active Events)Role SummaryThe Project Manager – Labor Strike & Crisis Response serves as the central orchestration lead for labor strike events and related crisis operations. This role does not function as Incident Commander , but instead plans, coordinates, and project‑manages the full strike response effort , working in close partnership with Operations, Labor Relations, Legal, HR, Security, Logistics, and Executive Leadership.The Project Manager is onsite during active labor strike events , ensuring disciplined execution, strong logistics coordination, clear communication, and structured governance across rapidly changing conditions. This role is critical to stabilizing operations, enabling decision‑making, protecting client commitments, and reducing risk during highly visible, high‑pressure events.Key Responsibilities1. Labor Strike Preparedness & Scenario PlanningLead the development and maintenance of labor strike response playbooks , including activation triggers, escalation paths, stakeholder roles, cadence models, and deliverables.Plan for variable strike scenarios (single‑site, multi‑site, regional, enterprise‑wide) with scalable response structures.Partner with Labor Relations, Legal, HR, Operations, and Security to ensure response plans reflect contractual, regulatory, and workforce considerations.Support tabletop exercises and readiness reviews to validate assumptions and response capability prior to events.2. Strike Activation & Onsite OrchestrationAct as the project management lead once a strike or strike‑risk event is triggered, establishing:Governance and decision cadenceAction tracking and accountabilityIntegrated timelines and dependenciesOperate onsite during active labor strikes , coordinating daily execution across functions and locations.Stand up and manage strike “command room” operations (virtual and/or physical), including agendas, action logs, issue escalation, and real‑time coordination.Ensure alignment between Incident Command / Ops Lead and supporting teams through structured communication and documentation.3. Logistics & Deployment Management (Core Accountability)Lead end‑to‑end logistics planning and execution , including:Temporary workforce deploymentTravel, lodging, transportation, and per diem coordinationSite access, equipment, credentials, and workspace readinessVendor engagement and supply sourcingIdentify logistics risks early and activate contingencies to avoid service disruption during strikes.Maintain visibility into staffing levels, site readiness, and capacity constraints across affected locations.4. Cross‑Functional Coordination & GovernanceServe as the connective tissue across:Operations & Field LeadershipLabor Relations & LegalHR & Workforce StrategySecurity & SafetyClient Leadership & Account TeamsTranslate operational realities into clear, prioritized execution plans .Ensure roles, ownership, and handoffs are clearly defined to prevent duplication or missed actions during fast‑moving events.5. Client‑Facing Communication & Executive ReportingAct as a client‑facing coordination lead , ensuring accurate, disciplined, and timely communication during strike events.Support Executive Leadership with:Situation summariesKey risks and mitigationsDecision requests and tradeoffsEnsure messaging is consistent, fact‑based, and aligned across internal and external stakeholders.6. Risk, Compliance & Safety AwarenessPartner with safety and compliance leaders to ensure response execution incorporates:Site safety protocolsEmployee accountability proceduresEmergency reporting and escalation processesTrack and escalate risks that could materially impact employee safety, operations, or client outcomes.7. Post‑Strike Recovery & Continuous ImprovementLead structured post‑event reviews (after‑action reviews) following labor strikes.Capture lessons learned, root causes, and improvement opportunities across planning, logistics, and execution.Drive updates to strike playbooks, training materials, and standard operating procedures.Apply Lean and process‑improvement methodologies to reduce response time, cost, and operational friction.Required QualificationsBachelor’s degree in business , Operations, Supply Chain, Emergency Management, Healthcare Administration, or related field (or equivalent experience).PMP Certification (Required).5–8+ years of project or program management experience , with direct responsibility for large, complex, time‑critical initiatives .Demonstrated experience supporting labor strikes, workforce disruption events, or high‑risk operational crises.Strong logistics background including staffing deployment, travel coordination, vendor management, and multi‑site operations.Client‑facing experience , including executive‑level communication during sensitive or high‑pressure situations.Willingness and ability to travel and be onsite for extended periods during active strike events.Preferred QualificationsLean Six Sigma certification (Yellow or Green Belt+) preferred.Experience operating alongside an Incident Commander / Operations Lead , with clear understanding of orchestration vs. command roles.Background in healthcare, workforce solutions, critical services, or other labor‑intensive environments.Core Skills & CompetenciesExceptional organizational and orchestration skills under pressureStrong executive presence and situational judgmentClear, concise communicator able to operate in ambiguityHighly collaborative with the ability to influence without authorityLogistics‑driven, detail‑oriented, and contingency‑mindedComfortable making decisions with incomplete informationWorking ConditionsExtended hours, weekends, and rapid schedule changes are expected during active labor strikes.Onsite presence is required during strike response periods.Role may transition between steady‑state planning and sudden high‑intensity execution.AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.Our Core ValuesRespect Passion Continuous Improvement Trust Customer Focus InnovationAt AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.Pay Rate$98,000 - $122,500 SalaryFinal pay rate is dependent on experience, training, education, and location.This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information. #J-18808-Ljbffr AMN Healthcare
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