Installation Technician I

Job Description

Job Description

Description:

Who we are
ESPEC North America (ENA) is partner in environmental and accelerated reliability test chambers and solutions with a long history and deep expertise in making the world a better place through better quality, higher reliability products.

Mission
We continually aim to grow and evolve by building mutually responsive, innovative partnerships with our customers, vendors, and strategic allies, and creating opportunities for our team members. Our cornerstone is to be the most reliable and accessible supplier of testing solutions.

Exciting news! We're looking for a Installation Technician to join our Field Service Department.

Working Schedule: 8:00AM - 5:00PM Monday - Friday with some weekends.

Summary

Responsible for the installation of environmental test chambers including walk-in, drive-in, and custom equipment at the customer’s facility.

Essential Duties and Responsibilities

· Installs custom environmental chambers and their associated components at the customer’s facility.

· Reads and interprets assembly, refrigeration and electrical prints/drawings.

· Brazes/solders refrigeration piping.

· Frequently uses hand, power, and air tools to perform job duties.

· Travels to and from job sites, as assigned by the Manager.

· Arrives at the pre-determined job site on the date and time provided by the Service Manager.

· Requires significant travel to customer sites (approximately 80% travel on average).

· Makes travel arrangements using company approved travel provider/system.

· Travel includes but is not limited to: Driving company provided service vehicle, airline travel, rental car, and potentially international travel.

· Provides daily updates to the manager on the progress of the job.

· Coordinates and supervises on-site activities when contractors are used to help on large installations.

· Completes expense reports for all expenditures.

· Submits Service Reports at the completion of each job; this includes travel hours, labor hours, full details of work performed, if work is completed, and the customer signature.

· Receives pre-approved systems changes from Engineering.

· Returns parts from the field.

· Presents him/herself professionally and acts in a courteous and helpful manner.

· Prepares for the next assignment by researching what must be done to complete the job.

· Assists production as needed upon request.

· Cleans and maintains work area, service van, machines, tools, and equipment.

· Completes ongoing safety training.

· Operates efficiently and effectively with minimal direct supervision.

· Regular physical attendance is required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability that may be necessary for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

· High school diploma or general education degree (GED) required.

· Minimum of two years college or trade school is preferred.

Skills and Experience

· Previous experience in the environmental test chamber industry, preferred.

· Previous experience brazing/soldering/welding ferrous and non-ferrous materials, preferred.

· Previous experience installing panel boxes preferred.

· Previous Customer Service experience preferred.

Competencies

· Problem Solving: Identifies and resolves problems in a timely manner.

· Communications: Exhibits good listening and comprehension skills.

· Teamwork: Gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.

· Dependability: Exhibits trustworthiness, reliability, and consistency in performance and behavior.

· Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality.

· Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Maintains and uses proper personal protective equipment (PPE).

Language Skills

· Ability to read and comprehend multiple step instructions (in the English language), short correspondence, and memos.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this Job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

· Regular use of ladders at elevated heights, harness use as required.

· The employee is frequently required to climb or balance.

· The employee is occasionally required to stoop, kneel, crouch, or crawl.

· The employee must frequently lift and/or move up to 100 pounds.

· Specific vision abilities required by this job include close vision and color vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The work environment for this position frequently changes.

· Employees are expected to adhere to all ESPEC safety standards as well as any site-specific safety standards at a customer’s location.

· While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts.

· May also be required to perform lock out tag out on energized jobs and will need to understand lock out tag out procedures.

· The noise level in the work environment is usually moderate.

Guiding Principles

To perform the job successfully, an individual will demonstrate the following Guiding Principles:

· Respect: Respect for people, cultures, and the environment.

· Improvement: Continuously improve work processes and seek innovation.

· Safety: Prioritize the safety of employees and customers.

· Effective: Complete work in the most cost-effective and efficient way.

· Innovative: Take on new challenges to provide cutting-edge optimal solutions for customers.

· Lawful: Adhere to laws in all locations where we work.

· Ownership: Take initiative, be accountable, and have a positive attitude.

· Urgency: Respond quickly and effectively to co-workers and customers.

· Delivery: Set clear expectations and delivers on promises.

· Open-Minded: Be curious, receptive to new ideas, and responsive to changing customer needs.