Patient Access Supervisor

Patient Access Supervisor

General Summary Of Duties: An exempt position. Responsible for directing and supervising Health Information Services, Front Desk, and Privacy Officer activities, in all departments where services are furnished by the physicians/providers of Alaska Heart Institute. Ensures accurate check-in processes and the collection of patient balances.

Supervision Received: Reports to Patient Access Manager

Essential Functions: (This list may not include all the duties assigned.)

• Ensures all departmental policies, procedures, and goals are being met daily.
• Assess operational needs, develop departmental objectives, and organize the workflows of each department, to ensure maximal productivity and efficiency.
• Responsible for managing the human resources of all departmental staff. Hires, orients, evaluates annual performance goals and objectives, recommends merit increases, promotions, and disciplinary actions for supervised staff.
• Provide timely departmental updates, regarding all functions above, to the direct Manager.
• Ensures all key individual and departmental performance metrics are achieved.

Pay Range: $60k-$80k (dependent upon experience and education)

Employee Benefits:

• Medical
• Dental
• Vision
• Colonial Life Elective Benefits
• Life Insurance
• Profit Sharing 401K
• HSA
• FSA
• Employee Assistance Program
• Wellness Program
• PTO- starting at up to 5.84 hours per pay period (increases with years of service)
• 8 paid holidays per year
• FMLA

Education: Preferred: Bachelor's Degree in related field

Experience: Preferred: Prefer two or more years of supervisory experience in healthcare.