People Services Generalist

People Services Generalist

At Chaffin Luhana, our work changes lives. We stand beside people during some of the hardest moments they will ever face and that requires a team built with care, discipline, and heart.

We're hiring a People Services Generalist who believes hiring is not transactional it's cultural stewardship. Someone who understands that onboarding is not orientation it's acceleration. Someone who holds the line on standards while leading with compassion.

What You'll Do

Recruit with Compassion and Authenticity. You'll lead full-cycle recruiting for priority roles, listening deeply to hiring leaders, defining true success profiles, and selecting candidates based on capability not charisma. You'll protect our culture by ensuring every hire aligns with our values and performance standards.

Operate as One Team In It Together. You'll partner with managers as a trusted advisor, not an order-taker. You'll train leaders on structured interviewing, elevate evaluation standards, and ensure we make disciplined, aligned decisions.

Deliver Excellence Without Paralysis. You'll build proactive pipelines, reduce time-to-fill, and move roles forward with urgency without sacrificing quality-of-hire. You understand that doing it right and doing it efficiently are not opposites.

Drive Innovative Growth. You'll strengthen our recruiting and onboarding systems using modern tools, data, and AI-driven insights. You look for ways to remove friction, improve clarity, and elevate the employee experience.

Be Results Driven. You'll design and deliver structured, high-energy onboarding and training that shortens ramp time, clarifies expectations, and builds accountability. You measure impact not attendance. You care about retention, productivity, and performance because our clients deserve the best team possible.

Who You Are

• You believe great companies are built through disciplined hiring.
• You command a room and facilitate with confidence and clarity.
• You use data to improve decisions.
• You hold standards firm even when it's uncomfortable.
• You take ownership of outcomes, not just tasks.

Why This Role Matters

Every hire impacts our clients. Every training impacts performance. This role directly influences productivity, culture, retention, and leadership strength across the firm.

If you want to help build a team that wins because our clients win we'd love to meet you.

Key Responsibilities

• Talent Acquisition & Hiring Excellence
• Lead full-cycle recruiting for priority and business-critical roles
• Conduct strategic intake meetings to define success profiles and performance outcomes
• Build proactive talent pipelines and source high-quality candidates
• Implement and enforce structured, competency-based interview processes
• Train hiring managers on disciplined evaluation and structured interviewing
• Ensure every hiring decision aligns with our culture and core values
• Onboarding & Performance Enablement
• Ensure 30-60-90 day plans are created, tracked, and completed on time
• Reduce ramp time to productivity through clear performance expectations
• Measure training effectiveness using retention, performance, and engagement data
• Hiring Manager Partnership & Workforce Planning
• Serve as a strategic advisor to department leaders on hiring strategy and workforce planning
• Challenge unclear role expectations and elevate selection discipline
• Lead structured interview adoption across departments
• Monitor capacity, turnover trends, and retention risks
• Core HR Generalist Leadership
• Serve as a trusted resource for employee relations matters
• Coach managers on performance management and corrective action processes
• Support performance review cycles and documentation consistency
• Strengthen retention through proactive engagement and risk reviews
• Data & Continuous Improvement
• Track and analyze recruiting metrics (time-to-fill, quality-of-hire, source effectiveness, offer acceptance rate)
• Monitor onboarding completion, ramp-to-productivity, and first-year retention
• Identify process bottlenecks and implement scalable improvements
• Continuously refine recruiting and training systems using data and technology

Benefits:

Financial Benefits

• 401k Contributions: The firm offers a discretionary match up to 5%. This includes a 100% match on the first 3% of contributions and a 50% match on the next 2%, based on annual compensation.
• Charitable Donations: The Chaffin Luhana Foundation makes an annual donation to a charity of each team member's choice.

Healthcare Benefits

• Medical Insurance: $600 toward monthly health premiums for team members or their families. Team members pay just $1.
• Dental Insurance: Full coverage, with only a $1 monthly contribution from the team member.
• Vision Insurance: Full coverage, with only a $1 monthly contribution from the team member.
• Health Reimbursement Account (HRA): Team members receive a $1,000 contribution from the firm in their HRA account if enrolled in the PPO health plan.
• Family / Dependent Care (DCR): Team members can contribute up to $5,000 pre-tax for dependent care.
• Flex Spending Account (FSA): Team members can contribute up to $1,000 pre-tax for medical expenses.

Commuter Benefits

• Tax-free Transit Commute (TRN): Team members can contribute up to $325 per month pre-tax toward transit tickets.
• Discounted Parking (PKG): Team members can contribute up to $325 per month pre-tax toward parking.

Time Off to Recharge & Renew

• Paid Time Off (PTO): 15 PTO days per year, increasing to 20 days after 3 years with the firm.
• Sick Days: 3 paid sick days per year.
• Celebrate the Holidays: Office is closed for 10 public holidays.
• Office Closure: Office is typically closed between Christmas and New Year's Day.

Culture & Development of Team

• Casual Dress: Enjoy our business casual dress code.
• Enhance Your Skills: Up to $500 annually for continued education or training.
• Learn How You're Wired: Take a Kolbe Assessment to learn your instinctive method of operation.
• Time Management: Time management luncheons with senior leadership to elevate team and organizational success.
• Free Workouts: Free access to GreenTree SportsPlex for Pittsburgh office.

Recognition at the Firm

• Value Team Members: Bonusly points for peer-to-peer recognition, redeemable for gift cards, trips, dinners, and more.
• Eat, Drink & Be Merry: Free team lunches and happy hours.
• Annual Bonus: Year-end discretionary bonus.
• Firm Outing: Annual firm outing for all team members to meet up and have fun.

Note: This job description is not an exclusive or exhaustive list of all job functions an employee in this position may be asked to perform. Duties, responsibilities, and requirements can be added, changed, or reduced by management to meet the business needs of the company.

Chaffin Luhana LLP does not discriminate based on race, color, sex, religion, national origin, disability, or any other reason prohibited by law in provision of employment opportunities.

Location: Pittsburgh, PA

Salary Range: $55,000-$65,000