Food Service Manager

Food Services Manager

ABOUT US

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness.

Job Summary

Under the direction of the Food Services Director, the Food Service Manager is responsible for the daily operations of the food service department at our 129th Street Adult Care Facility. The manager will ensure high-quality food preparation, exceptional customer service, compliance with health regulations, and efficient business performance. The manager supervises kitchen and service staff, coordinates food and supply order, manages budgets, and maintains safety and sanitation standards.

Please Note: This is a full-time position required to be in-house 5 days a week (35 hours)


Job Duties & Responsibilities

Responsibilities include but are not limited to:

Food Service Management

• Comply with all applicable state and city regulations regarding food storage, food preparation, and kitchen maintenance, equipment, food storage and dining room
• Maintain 6 months of dated menus with any substitutions noted along with copies of all food invoices
• Partner with the dietitian to plan nutritious and appetizing meals and prepare menus in advance according to applicable DOH regulations and individual special diets
• Maintain an up-to-date file of kitchen tested recipes which correlate with planned menus
• Attend monthly meetings with program administrator and residents to discuss food service program for any changes and/or updates
• Supervise the ordering of all food and other kitchen supplies through approved vendors and suppliers
• Consistently maintain sufficient inventory of food and utensils
• Assure the three-day emergency meal plan food supply is maintained.
• Monitor and adhere to the annual food budget set forth by WSFSSH.
• Prepare and/or supervise the preparation of meals and arrange appetizing and complete presentation of standard meal portions.

Staff Safety & Supervision

• Ensure all staff is following SERV Safe procedures and principles
• Create kitchen staff schedules to ensure proper shift coverage for meal service and cleaning
• Ensure staff is following proper protocols and safety practices
• Responsible for kitchen staff time off requests and timesheet approvals in ADP
• Maintains staff schedules, income and expenditure reports, food supplies and inventory levels and equipment maintenance logs

Required Knowledge Skills & Abilities

• Experience with food forecasting, inventory, and ordering from vendors required
• Skills in motivating, coaching and supervising food service staff
• Training staff in job duties for each level of food service worker
• Proficient in Microsoft suite (Outlook, TEAMS, Word, Excel)
• Excellent organizational skills
• Effective written and oral communication skills
• Must be able to read, speak and write English fluently; Bilingual English/Spanish preferred)
• Leadership and team- building
• Experience with conflict resolution and customer service
• Proven time management and multitasking skills
• Ability to work under pressure

Required and Preferred Education, Experience and Credentials

• High school diploma or General equivalency diploma required
• Minimum of 5 years of cooking experience in a commercial kitchen(s) serving 20+ persons or more.
• Minimum of 3-year experience with supervision or managerial responsibility
• Health and safety regulations (e.g., SERV safe/Food Handlers Certification) required
• Knowledge of menu planning and nutritional guidelines
• POS systems and restaurant or Cafeteria management software
• Must be at least 18 years of ag

Physical Requirements

• Work may require physical abilities that include: climbing, bending, kneeling, stretching, twisting, reaching, standing, sitting walking, lifting and carrying
• Must be able to lift or push up to 50 + pounds at a time
• Ability to work in hot, cold, or humid environment (kitchen conditions)
• Travel within our residential sites, as needed

Benefit Overview

Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include; Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time.


EEO Policy or Statement

WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees' qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.

Tuesday - Saturday 7am- 3pm
35 Hours