Concierge

Concierge Position at Camellia Place of WoodstockCamellia Place of Woodstock, a Claiborne Senior Living community is hiring a Concierge to serve as the welcoming face of our senior living community. In this role, you will create a warm, professional, and responsive front desk experience for residents, families, guests, and team members.If you take ownership of first impressions, act with integrity, remain focused in a dynamic environment, and believe our culture matters, we’d love to meet you.Why You’ll Love This RoleBe the heart of hospitality in our communityBuild meaningful relationships with residents and familiesWork in a supportive environment that values professionalism and teamworkPlay an essential role in resident satisfaction and daily operationsWhat You’ll DoGreet residents, guests, and visitors with warmth and professionalismAnswer and direct phone calls efficiently and courteouslyManage the front desk and maintain an organized, welcoming workspaceCoordinate transportation requests for residentsAssist with event coordination and community activities as neededRespond to resident inquiries and concerns promptly and professionallyMaintain knowledge of community services, amenities, and policiesManage packages and deliveriesSupport leadership with administrative tasks as assignedWhat We’re Looking ForHigh school diploma or equivalent1+ year of customer service experience (healthcare, hospitality, or senior living preferred)Strong communication and interpersonal skillsProfessional presence and positive attitudeAbility to multitask and prioritize effectivelyProficiency in Microsoft Office and ability to learn new systemsFlexibility to work weekends and holidays as neededBenefitsDouble time pay on major holidaysFree employee mealsUp to $1,000 employee referral bonus (no limit)Full-time benefits include medical, dental, vision, PTO, life insurance, disability, and EAPClaiborne Senior Living is an Equal Opportunity Employer and is committed to fostering an inclusive workplace where all qualified individuals are considered without regard to legally protected characteristics.