Case Manager - Outreach (JR 5634)

WHY WORK FOR US

We are mission‑driven and our contributions create meaningful change. We help an average of 23 people per week find housing and advocate for policy shifts that promote racial and social justice. We prioritize work/life balance with flexible schedules, generous time off, extensive health and wellness benefits, and professional growth opportunities across California.

CASE MANAGER – OUTREACH

Location: Los Angeles, CA 90805 Job ID: JR‑5634 Salary: $23.24–$28.28 per hour Schedule: Monday – Friday 7:00 a.m. – 3:30 p.m. Pay Frequency: 24 Pay Periods Per Year Full Time, Non‑Exempt, Driving Required

ABOUT THE JOB

As a Case Manager on the Outreach Team, you will assist clients in breaking the cycle of homelessness by employing a “whatever it takes” approach. Your main responsibilities include assessing needs, developing Individualized Service Plans, providing referrals, and maintaining accurate case files.

POSITION RESPONSIBILITIES

Conduct intake and person‑centered needs assessments for all participants and collaborate to develop Individualized Service Plans (ISPs) that address housing goals, income, and other personal goals such as medical, mental health, substance use, financial resources, vocational, and social support needs. Provide referrals, linkages, information, and support to resources that help participants achieve their ISP goals. Complete program‑specific assessments (e.g., VI‑SPDAT). Evaluate strengths and challenges to address short‑term and long‑term goals, and conduct a 90‑day review with the participant after initial intake. Maintain documentation standards as required by the Program and PATH policies, completing case file notes in a timely manner and ensuring a current, complete participant file with all required documents. Maintain confidentiality of participant files per HIPAA and applicable guidelines.

WHAT YOU BRING

Analytical skills and attention to detail: gather and interpret data, identify trends, patterns, and insights, and consistently produce high‑quality work. Collaboration and teamwork: work effectively with others, build relationships with colleagues, participants, and stakeholders, and contribute to team goals. Communication: convey information clearly and effectively, both verbally and in writing, to individuals and groups. Creativity and initiative: take action, make decisions proactively, and generate innovative solutions to problems. Critical thinking and problem solving: analyze information and situations, identify key issues, consider alternatives, and make logical decisions that achieve desired outcomes. Ethics and boundaries: maintain professional standards, demonstrate honesty, integrity, and a commitment to ethical conduct while respecting professional boundaries.

PREFERRED QUALIFICATIONS

Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations.

MINIMUM QUALIFICATIONS

All levels of education and experience are welcome.

MANDATORY REQUIREMENTS

Employment eligibility verification. CPR/First Aid training or willingness to obtain. Ability to complete the following as a condition of hire: Tuberculosis test Background screening Drug test

DRIVING

Have reliable transportation. Maintain a valid driver’s license. Provide proof of insurance and ownership for personal vehicles used during work duties. Qualify for PATH’s insurance coverage.

EMPLOYMENT ELIGIBILITY

Applicants must be authorized to work in the U.S. PATH does not sponsor visa applications.

CALIFORNIA‑BASED WORK EXPECTATIONS

Work must be performed within California. PATH does not offer fully remote positions; some roles may involve hybrid schedules but not work from home.

WHAT WE OFFER

Competitive benefits include medical, dental, and vision coverage; vacation and sick time; paid holidays; and a retirement plan.

READY TO MAKE A DIFFERENCE?

If this position sounds like a fit, please submit your application today. A résumé is required. PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. PATH complies with federal, state, and local nondiscrimination laws, and all terms and conditions of employment adhere to these standards. PATH will consider all qualified applicants, including those with criminal histories, in compliance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. PATH is dedicated to racial and social justice, centering equity in our service delivery and maintaining a diverse, inclusive work environment. We seek insights from our clients and staff to ensure impactful systems change and to create a workplace where everyone can bring their authentic selves. #J-18808-Ljbffr PATH