Business Relationship Manager
$128.9k - $174.4kTata Consultancy Services
Business Relationship ManagerAct as the primary relationship manager between TCS and client leadership for the Toledo area accounts. Develop trusted-advisor relationships with CIO, VP IT, business process owners, and key stakeholders. Drive customer satisfaction, business value realization, and account growth through proactive engagement. Identify business opportunities, transformation initiatives, and innovation themes across the client portfolio. Build and maintain account technology roadmaps aligned to client business objectives and TCS offerings. Oversee SAP, AMS, Infrastructure, Manufacturing technologies, Data & Analytics, Cyber Security, Digital, and Automation initiatives as applicable. Ensure delivery excellence through governance cadence, executive reviews, QBRs, SLA tracking, and operational KPI management. Own revenue growth, pipeline conversion, forecast accuracy, and margin improvement in alignment with account leadership. Proactively manage risks, issues, dependencies, escalations, and communications across onsite and offshore stakeholders. Champion AI, GenAI, automation, self-heal, and continuous-improvement opportunities to improve business outcomes.Salary Range: $128,900 - 174,400 a yearLocation: Toledo, OHJob Function: TECHNOLOGYRole: Business Relationship ManagerJob Id: 424121Desired Skills: Data Analytics | Cyber SecurityDesired Candidate Profile Qualifications: Bachelor of Computer Science
Vacancy posted 2 days ago
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