Bakery Assistant Department Manager
Hy-Vee
Additional Considerations (if any):
Must be 18+
-
- Deliver outstanding customer service by greeting every customer warmly, assisting with their needs, and handling and resolving customer concerns promptly and professionally
- Check orders for the day, set up a timeline and production schedule, and assign tasks to bakers and department employees upon arrival
- Review the daily production list with the team, organize production flow, and create a second schedule for additional product needs as required
- Review product for freshness and pull by stale date; ensure display case product is rotated and replenished throughout the day
- Review day of week for gross potential and plan ahead for upcoming sales weeks, events, and production needs
- Create the closing list for the evening crew and assign duties to part-time staff as needed
- Ensure department standards are consistently met across production, cleanliness, and customer service
- Train new employees and support the ongoing development of the bakery team
- Instruct, assign, and review the work of others; coordinate activities and allocate personnel as needed
- Assume management responsibilities and order product and supplies in the absence of the Department Manager
- Fill in for absent employees during the production day as needed
- Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times
- Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders
- Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
- Pitch in with other tasks or special projects as they come up
- Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience
- Lead, train, and support a bakery team in a fast-paced production environment
- Solve practical problems and make sound decisions with a variety of variables and limited standardization
- Apply math skills including fractions, decimals, and percentages in day-to-day tasks
- Stay organized and manage multiple production schedules and priorities simultaneously
- Communicate clearly with customers, team members, and vendors and provide basic direction and guidance
- Handle confidential information including ads, gross profit percentages, wages, sales, pricing, and employee information with discretion
- High school diploma or equivalent experience
- Over one year up to three years of similar or related experience preferred
- Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance
- Continuously stand and walk on hard surfaces for extended periods
- Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)
- Work in cooler or freezer environments for extended periods
- Where applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind product
- Where applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactor
- Where applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofing
- Ability to unload, lift, stock, and rotate incoming truck freight and merchandise
Employment is contingent upon the successful completion of a pre employment drug screen.
Vacancy posted 4 days ago
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