Tier 2 Help Desk Specialist - ACE Trade Platform (Remote)
Lynn Rodens
- Remote job
Lynn Rodens is seeking an ACE Account Service Desk Specialist II to provide Tier 2 support for the Automated Commercial Environment (ACE) platform. This full-time role is hybrid, based in Orlando, FL, and primarily remote. You will assist government agencies and trade partners with technical issues and account-related processes. Qualified candidates should have at least 2 years of IT help desk experience, bilingual fluency in English and Spanish, and strong troubleshooting skills. The position offers a unique opportunity to support critical trade and customs operations. #J-18808-Ljbffr Lynn Rodens
- ...Group is seeking an ACE Account Service Desk Specialist II in Florida. This Tier 2 support role focuses... ...government’s primary trade processing platform. Candidates should have... ...least 2 years of IT help desk experience and strong... ...offers a primarily remote working environment...Remote jobPlatformRotating shift
- Job Summary Trade Account Service Desk Specialist - TEEMA. Full-time.... ...States). Primarily Remote with locations... ...Commercial Environment (ACE) - the U.S.... ...processing platform used to manage imports... ...Role In this Tier 2 support role,... ...inquiries, and help users navigate portal...Remote workPlatformFull timeRotating shiftAfternoon shift
- ...program provides comprehensive Tier 1, Tier 2, and Tier 3 IT... ...Position Description: The Tier 2 Help Desk Specialist provides advanced technical... ...administration, and collaboration platforms. This role requires... ...responsibilities Experience with remote desktop tools, ticketing...Remote workPlatformFor contractors
$35 - $40 per hour
.... Years of Experience: 2 years of experience Education... ..., which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network... ...Get notified about new Specialist jobs in Austin, TX . General... ...Contractor (6 months - 100% Remote USA) System Administrator...Remote workPlatformFull timeFor contractors- ...Service Desk Agent, Tier 2 GTSC seeks experienced and motivated Service Desk Agents, Tier 2.... ...and manage service tickets in the ITSM platform, provide high-level technical support to... ...administration. Three (3) years secure remote troubleshooting. Experience supporting...Remote workPlatformFull timeTemporary work
$30 - $33 per hour
.../Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service... ..., including the following systems, platforms, or technology: -Microsoft Office... ...including but not limited to Zoom -Remote support toolsets including: ProxyPro...Remote workPlatformHourly payLocal areaShift work$55k - $65k
...currently hiring a Level 2 IT Support Technician... ...You’ll Do: • Provide remote and onsite support across... ...with RMM/PSA platforms (e.g., ConnectWise, Datto... ...Information Technology -Help Desk Technician -Pasa Information... ...Help Desk Technician- Tier 1 Beverly Hills, CA $20...Remote workPlatformFull timeCurrently hiring- ...exceptional customer support. We are seeking a Tier 2 Help Desk Technician to join our in‑office... ...support to clients via phone, remote support tools, and occasional onsite visits... ...Remote Monitoring and Management (RMM) platforms PSA/ticketing systems Microsoft Office...Remote workPlatformWork at office
- ...extraordinary milestones. Kentro is hiring for a Tier 2 Desktop Support Analyst to support the... ...resolve complex technical issues through remote and on-site support. Utilize ServiceNow... ...operate and navigate the Cisco Finesse platform to manage incoming support requests and...Remote workPlatformFull timeWork at officeLocal area
- ...Job Title: Service Desk Analyst (Tier 2) Company: Virtual Technologies... ...leveraged through various backend platforms to meet and exceed goals and... ...primarily performed through remote methods. The Tier 2 role... ..., and supporting T1 Help Desk Technicians. Minimum...Remote workPlatformHourly payFull timeTemporary workWork at officeFlexible hours
- ...Skills & Experience 2-4 year Technical... ...experience as a Service Desk Analyst or... ...experience as well as remote support Experience... ...Support of collaboration platforms and environments... ...for an onsite Tier 2 Service Desk Analyst... ...walk-ups and deskside help as well. Since...Remote workPlatformHourly payLocal area
- Lynn Rodens is seeking a Trade Account Service Desk Specialist in Orlando, FL. This full-time, hybrid role involves providing... ...the Automated Commercial Environment (ACE). The ideal candidate will have 2+ years of experience in IT help desk or customer support, and must be...Remote jobFull time
- ...ACE Account Service Desk Specialist (Tier II – ASD) CBP Technology Service... ...TX - Primarily remote (must reside within... ...(Tier 2 – ASD) to support... ...community, including Trade, Participating Government... ...in IT help desk or customer... ...ServiceNow ITSM platform. HDI Customer Service...Remote workPlatformFull timeFor contractorsNight shiftRotating shift
$60k - $75k
...Help Desk Technician, Tier 2Solvere One has an open position for a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters... ...will be expected to remotely interact with clients... ...documentation up to date in PSA Platform in real time.Identifies,...Remote workPlatformFull timeWork at officeLocal area- ...preferred. Two or more years of help desk, desktop support, application... ...years of experience criteria 2+ years total relevant experience... ...Experience serving as Tier 1/Tier 2 support or application... ...Experience with Maryland or government platforms is a plus. Benefits Fusion...Platform
$50k - $75k
...off ~401(k) IT Support Engineer / Help Desk Technician Level 1-3 candidates... ...Massachusetts SCHEDULE 3 days in office / 2 days remote EMPLOYMENT Full-time... ..., and client-facing updates in our PSA platform. · Create and maintain clear technical...Remote workPlatformFull timeWork at officeLocal areaWork from homeFlexible hours3 days per week- ...enjoy solving problems, helping people, and... ...hybrid work environment (1 remote day, per week) Small-... ...member of our Service Desk team, you will provide... ...of the environments and platforms we support. Microsoft... ...Qualifications Required ~2+ years of professional...Remote workPlatformFlexible hours1 day per week
$40k - $47k
2 days ago Be among the first 25 applicants... ...in a Service Desk, Onsite Support, or... ...Service ticketing platform is required. Technical... ...000.00 1 month ago Help Desk Analyst 10 a.m. - 7 p.m. M-F (Remote) Harrisburg, PA $50... ...Technical Support Specialist Pittsburgh, PA $55,...Remote jobPlatformFull timeWork at officeLocal areaWork from homeMonday to FridayShift work$42.6k - $77.4k
...Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift) Category: Service Desk / End User Services Main location: United States, Remote Position ID: J0826-0527 Employment Type: Full Time Position Description: We are seeking a dedicated and experienced...Remote workFull timePart timeLocal areaNight shiftWeekend work- ...Mortsel, Belgium and traded on Euronext... ...Enterprise Imaging Platform is purpose-built to... ...strategic guidance to help healthcare providers... ...Customer Support Analyst, Tier 1 will consult with users to provide remote technical support... ...to Level 2 and Development, and...Remote workPlatformWork experience placementLive in
- PingWind, Inc. is seeking a mid-level Help Desk Support Agent to provide Tier 2 IAM help desk support for a federal program serving the U.S. Department... ...help desk experience and an Associate's Degree, with a remote work setup and Public Trust clearance requirements. The...Remote jobWork at office
- ...seeking a Journeyman Computer User Support Specialist (Help Desk Support) at Lackland Air Force Base in San Antonio, TX. You will provide Tier 1 and 2 support for hardware, software, and... .... The role emphasizes troubleshooting, remote support, Active Directory tasks, ITSM...Remote work
- ...ISO 27001:2022; CMMC Level 2 certified; and appraised at... ...seeking a Technical Support Desk Technician (COMSEC Tier 2) to join our team in Sierra... ...DoW Secret Clearance Non-remote (relocation incentive... ...devices, including MGC/CHO, ACES, SKL, TKL, iApp, and associated...Remote workFull timeTemporary workRelocationRelocation package
- ...Description Job Description Help Desk Specialist I (Tier 1 Agent – Internal)CBP... ...Desk (TSD)Location: Remote Schedule: Rotating... ...incidents to Tier 2 or Tier 3 support teams... ...and follow‑up.Verify ACE Portal accessibility... ...the ServiceNow ITSM platform.Experience troubleshooting...Remote workPlatformFor contractorsWork at officeNight shiftRotating shift
- ...IT Support Engineer (Tier 2) Work Arrangement: This role will begin as a remote position and transition to a fully in-office role (based in Phoenix, AZ) once... ...DNS, DHCP, VLANs, VPNs, and firewall rules across platforms like SonicWall, Meraki, and Unifi Manage...Remote workPlatformWork at officeLocal area
$27.88 - $30.28 per hour
...is seeking to hire a talented Tier II Service Desk Technician for an exciting, full... ...position and onsite work is required 2 days per week (i.e., Tuesdays/Thursdays). Remote work/work from home is... ...system and client documentation platforms. Identify patterns, risks,...Remote workPlatformHourly payPermanent employmentFull timeContract workWork experience placementWork from homeVisa sponsorshipMonday to Friday2 days per week3 days per week- ...Help Desk Specialist I - Tier 1Orlando, FL (Remote)Are you ready to enhance your skills and build your... ...Agencies (PGA) and Trade (importers/exporters) via... ...escalation and follow-up.Verify ACE portal accessibility... ...Experience with ServiceNow ITSM platform.Experience with VPN...Remote workPlatformFor contractorsWork at officeNight shiftRotating shiftWeekend work
- ...handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our... ...of work can be performed remotely, occasional onsite service... ...Follow standard help desk procedures Achieve daily... ...in an escalation or Tier 2 support role Proven ability...Remote workPlatform
$70.3k - $80k
...Help Desk Specialist Level 2This position will be on-site at our Irvine, CA... ...Help Desk Specialist Level 2 role provides multi-faceted... ...REQUIREMENTS:Provide hands-on and remote technical support to end... ...issues across Windows and Server platforms.Proactively initiates key...Remote workPlatformPermanent employmentWork experience placementWork at officeFlexible hoursShift workNight shift- ...Tier 2 Technician — Morgantown, WV (Hybrid) Netranom | Morgantown... ...Central West Virginia and help us continue delivering the fast... ...supervision. This is a fully remote position based out of the... ...issues across Windows Desktop platforms (Windows 10/11) Manage and maintain...Remote workPlatformFull timeWork from home
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