Mitigation / Restoration Project Manager

Mitigation/Restoration Supervisor

The Mitigation/Restoration Supervisor at ServiceMaster Restoration is responsible for overseeing and coordinating all mitigation work related to water, fire, storm, and mold damage. This position ensures that all projects are completed efficiently, safely, and according to ServiceMaster's quality standards and industry best practices. The Mitigation Supervisor manages field technicians, ensures proper documentation and customer communication, and supports the company's mission to deliver exceptional property restoration services.

Benefits include competitive salary, dental insurance, employee discounts, health insurance, paid time off, training & development, and vision insurance.

Key responsibilities include supervising and leading mitigation crews, evaluating project scope, performing on-site inspections, ensuring compliance with IICRC standards, coordinating with Project Managers, training and mentoring field technicians, maintaining equipment and PPE, communicating effectively with customers, overseeing job assignments, and conducting final walkthroughs.

Qualifications and requirements include a high school diploma or equivalent, minimum of 3–5 years of experience in water/fire mitigation or property restoration, IICRC certifications highly preferred, strong leadership, communication, and organizational skills, ability to manage multiple projects, proficiency with restoration documentation software, valid driver's license with a clean driving record, physical ability to lift 50+ lbs, and availability for on-call, after-hours, and weekend emergency response work.

Key competencies include leadership & team management, customer focus, problem solving & decision making, safety awareness, technical knowledge (drying, mold, fire mitigation), accountability & dependability.

Compensation: $19.00 - $23.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.