Help Desk Analyst Level-1 IT Support & User Admin

Telnet (Rockville, MD)

Telnet Inc is looking for a Help Desk Analyst in Middletown, Connecticut. The role involves providing level one technical support and processing user forms. The candidate must demonstrate attention to detail and strong customer service skills. This position requires experience in hardware and software installation, as well as familiarity with Microsoft Active Directory, Windows 10, and Office 365. Successful candidates will be able to work face-to-face with end users and assist with account modifications. The incumbent will engage with agency staff and ensure form completeness for smooth processing. #J-18808-Ljbffr

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Vacancy posted 22 hours ago

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