Business Systems Analyst

Mid-Level Business Systems Analyst (BSA) /SME

Location: Pentagon (Onsite) Clearance Required: Active DoW Secret clearance required Salary Range: $115,000-$120,000 Employment Type: Full-time Period of Performance: the awarded contract runs through 2029 Travel: Less than 5%

Position Overview: Mid-Level Business Systems Analyst (BSA) /SME

Experience & Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• 5–10 years of experience working as a Business Systems Analyst, Systems Analyst, Business Analyst, or similar role.
• Experience supporting the SDLC in an Agile/Scrum environment, including participation in sprint planning, backlog refinement, estimation, daily stand-ups, sprint reviews, and retrospectives.
• Experience eliciting, analyzing, decomposing, and documenting business and system requirements and translating customer needs into actionable development requirements.
• Experience developing user stories, acceptance criteria, test cases, process documentation, and other technical/business artifacts.
• Experience performing functional, integration, regression, and user acceptance testing, including identifying, documenting, and supporting resolution of defects.
• Ability to work effectively with Product Owners, developers, technical leads, testers, customers, and other stakeholders to clarify requirements and resolve issues.
• Experience supporting Department of War (DoW) Planning, Programming, Budget, and Execution (PPBE) processes.

Role & Responsibilities

• Work independently with limited supervision, effectively manage competing priorities, and take ownership of assigned work from initiation through completion.
• Engage directly with customers and end users to elicit, clarify, and validate requirements and identify opportunities to improve business processes and system capabilities.
• Analyze and decompose complex business requirements into clear, actionable, and testable system requirements and user stories.
• Develop acceptance criteria, test cases, process flows, and supporting documentation, and perform functional and system testing to validate requirements and application quality.
• Participate actively in Agile ceremonies and contribute to realistic sprint commitments.
• Provide onsite customer support, testing, requirements gathering, training, and other tasks at the Pentagon as required.
• Support user acceptance activities, training, and other customer engagement activities as needed.
• Identify opportunities to improve business processes, application functionality, team practices, and overall customer experience.
• Continuously develop technical and business knowledge and stay current with business systems analysis, Agile, testing, and application development best practices.
• Remain flexible and adaptable to changing customer priorities, mission requirements, and deadlines in a fast-paced environment.
• Take initiative, communicate proactively, and raise issues early rather than waiting for direction or allowing problems to become blockers.

Additional Expectations

• Strong analytical, problem-solving, decision-making, written, and verbal communication skills, with the ability to communicate effectively with technical and non-technical audiences.
• Ability to translate complex business and customer needs into clear, concise, and actionable requirements while maintaining awareness of broader business objectives.
• Demonstrated ownership, accountability, initiative, and follow-through, with the ability to manage multiple priorities and meet deadlines.
• Ability to work effectively in a remote, collaborative environment and build positive, professional relationships with customers, teammates, and leadership.