Large-Format Inkjet Applications Technologist
SwissQPrint America
Job Description
Job Description
Large-Format Inkjet Applications Technologist
Join swissQprint, a global pioneer in precision UV LED flatbed and roll-to-roll printing. Help customers unlock flawless output, master workflows, and test materials that turn ideas into stunning prints. If you enjoy solving puzzles, teaching others, and collaborating to deliver best-in-class service, this role is for you.
Your impact- Train operators on-site across the U.S. and Canada—hands-on, practical, and tailored.
- Partner with Sales to provide technical pre-sales support that advances opportunities.
- Become a subject-matter expert on swissQprint hardware and software.
- Troubleshoot via phone, email, and remote tools with calm, clear guidance.
- Execute media testing and sample print production for customer approval.
- Deliver compelling equipment demonstrations.
- Maintain demo gear and assist with trade show readiness and booth support.
- Complete essential administrative tasks, documentation, and reporting.
- Keep workspaces—ours and customers’—organized and clean.
- Pursue ongoing learning to sustain and expand your qualifications.
- Live our values in every interaction.
- Status: Full-time
- Location: West Dundee, IL (Chicago region)
- Travel: ~10%–30% regularly (U.S. and Canada). You arrange your own travel and may keep earned points.
- Competitive compensation
- Medical, dental, vision, and life insurance
- Safe Harbor 401(k) program
- Covered travel expenses plus per diem
- Customer focus with a service mindset
- Resilience under pressure
- Strong interpersonal communication and rapport-building
- Excellent time and priority management
- Ownership and accountability
- Collaborative, team-first approach
- Prepress skills and software experience (Illustrator, Photoshop, InDesign, or equivalent)
- Working knowledge of RIP software and color workflows
- Production experience in print
- Clear written and verbal communication; customer-facing comfort
- Reliable teammate
- Located near West Dundee, IL, or able to relocate
- Valid driver’s license and ability to travel to Canada
- Proficient with Microsoft Word, Excel, Outlook, PowerPoint, and Teams
We are driven to help customers succeed with service and support that reflect our brand—integrity, quality, teamwork, and the relentless pursuit of “above and beyond.”
Guiding principles- Elevate: collaborate across teams; show respect; encourage peers; embrace stretch goals; deliver outcomes that matter.
- Exceed: anticipate customer needs; set a high bar for quality; fix issues early; improve processes; stay fully committed.
- Energize: keep a positive outlook; act with integrity; fuel team spirit; drive satisfaction; hit performance targets.
- Champion: learn continuously; adapt to change; align to strategy; take initiative—see it, own it, do it; stay resilient.
- Unite: dissolve silos; communicate openly; build strong relationships; resolve conflicts constructively; celebrate team wins.
- Digital printing
- Color management
- Flatbed printers
- ISO 12647
- RIP software
- UV inkjet
- swissQprint
Send your resume to View email address on ziprecruiter.com. We look forward to connecting.
Vacancy posted 2 days ago
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