ServiceNow & ITSM Lead - Incident Management & Automation
Value Innovation Labs
Value Innovation Labs in Phoenix, AZ is seeking a Service Management professional to oversee the end-to-end lifecycle of ServiceNow tickets and engage with clients on ongoing issues. The role focuses on incident/problem/service request management, performance reviews, and continuous ITSM process improvement to enhance service quality. You will collaborate with cross-functional teams to resolve issues promptly, monitor trends, and ensure documentation and automation opportunities are captured for #J-18808-Ljbffr Value Innovation Labs
Vacancy posted 5 days ago
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