Bi-Lingual Office Receptionist - $16/hr, START ASAP!!!

Bi-lingual Receptionist

HNS Recovery is seeking a seasoned Receptionist with a solid background in office administration and exceptional client service skills. This position is ideal for someone who thrives in a fast-paced environment and is proficient in managing multiple administrative tasks simultaneously.

Key Duties:

• Greet and welcome incoming guests with professionalism and warmth.
• Maintain a full-time presence at the front desk.
• Efficiently handle over 300 calls daily, ensuring accurate identification of clients or consumers.
• Diligently update and maintain our computer systems with all incoming information or changes and notify relevant caseworkers as necessary.
• Answer and accurately route all incoming phone calls to the appropriate departments.
• Maintain and update phone lists and spreadsheets.
• Undertake additional administrative duties as assigned by Management.
• Continuously provide professional, courteous, and exceptional client experiences.

Qualifications & Requirements:

Experience: At least 3 years of experience in office administration and managing a front desk. Technical Skills: Proficiency in Microsoft Windows, Excel, Word, and Outlook. Communication: Strong written and verbal communication skills. Customer Service: Must have a background in customer service; able to engage positively with clients and team members. Attention to Detail: Must be detail-oriented with a capability to handle complex information. Multitasking: Strong ability to multitask and manage various tasks simultaneously. Personality: Cheerful disposition, reliable, and timely. Adaptability: Ability to work and adapt in a fast-paced environment, responding to changing business needs effectively.

Language Requirement:

Proficiency in English and Spanish is REQUIRED.

Schedule:

Monday to Friday, 8-hour shifts.

Why Join HNS Recovery?

At HNS Recovery, you will join a team that values diligence, courtesy, and a positive workplace atmosphere. We recognize and reward the hard work of our employees and provide opportunities for growth and advancement in a supportive environment.